Communication skills in pharmacy practice : a practical guide for students and practitioners
Author(s)
Bibliographic Information
Communication skills in pharmacy practice : a practical guide for students and practitioners
Wolters Kluwer/Lippincott Williams & Wilkins, c2008
5th ed.
- : pbk
Available at 2 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references and index
Contents of Works
- Patient-centered communication in pharmacy practice
- Principles and elements of interpersonal communication
- Nonverbal communication
- Barriers to communication
- Listening and empathic responding
- Assertiveness
- Interviewing and assessment
- Helping patients manage therapeutic regimens
- Medication safety and communication skills
- Strategies to meet specific needs
- Communicating with children about medicines
- Communication skills and interprofessional collaboration
- Electronic communication in health care
- Ethical behavior when communicating with patients
Description and Table of Contents
Description
The Fifth Edition of Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust between them and their future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice NEW TO THE FIFTH EDITION: New Pharmacy and Pharmacy Technician Instructor's Manuals available on the textbook's thePoint site help faculty administer and deliver their courses. New chapter on medication safety and communication skills (Chapter 9) offers strategies to reduce medication errors and protect patient safety. New chapter on electronic communication in healthcare (Chapter 13) provides guidelines to avoid common misunderstandings via email and the Internet.
Expanded coverage of communication skills and interprofessional collaboration (Chapter 12) helps students learn how to effectively interact with other members of the healthcare team New photographs, illustrations, and tables visually engage students and enhance learning and retention of important concepts.
Table of Contents
CHAPTER 1: Patient-Centered Communication in Pharmacy Practice CHAPTER 2: Principles and Elements of Interpersonal Communication CHAPTER 3: Nonverbal Communication CHAPTER 4: Barriers to Communication CHAPTER 5: Listening and Empathic Responding CHAPTER 6: Assertiveness CHAPTER 7: Interviewing and Assessment CHAPTER 8: Helping Patients Manage Therapeutic Regimens CHAPTER 9: Medication Safety and Communication Skills CHAPTER 10: Strategies to Meet Specific Needs CHAPTER 11: Communicating with Children about Medicines CHAPTER 12: Communication Skills and Interprofessional Collaboration CHAPTER 13: Electronic Communication in Healthcare CHAPTER 14: Ethical Behavior when Communicating with Patients
by "Nielsen BookData"