Medical office administration : a worktext

Author(s)

    • Potter, Brenda A.

Bibliographic Information

Medical office administration : a worktext

Brenda A. Potter

Saunders/Elsevier, c2010

2nd ed

  • : pbk.

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

To succeed in today's medical front office you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter's first-hand experience as an active instructor, "Medical Office Administration: A Worktext, 2nd Edition" combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. It includes procedures to be used with Medisoft Version 14 which allows you to practice the day-to-day activities as if you were in an actual office setting.

Table of Contents

1. The Career of a Medical Administrative Assistant 2. The Health Care Team 3. Medical Law 4. Medical Ethics 5. The Diverse Community of Patients 6. Interpersonal Communications 7. Appointment Scheduling 8. Patient Reception and Registration 9. Health Information Management 10. Medical Billing 11. Health Insurance 12. Business Operations of the Medical Office 13. Financial Management 14. Human Resource Management 15. Job Search Essentials Appendices I. Answers to Checkpoint Questions II. Procedure Competency Checklists III. Instructions for Medisoft Software IV. Medical Abbreviations Glossary Index

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