書誌事項

Handbook of service science

Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl J. Schramm and William J. Baumol

(Service science : research and innovations in the service economy)

Springer, c2010-

  • [v. 1]
  • v. 2

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注記

Editors of v. 2: Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício, Yuriko Sawatani

Includes bibliographical references

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