Professional discretion in welfare services : beyond street-level bureaucracy
Author(s)
Bibliographic Information
Professional discretion in welfare services : beyond street-level bureaucracy
（Contemporary social work studies）
Ashgate, c2010
- : hardback
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Note
Includes bibliographical references (p. [171]-182) and index
Description and Table of Contents
Description
Discretion has re-emerged as an issue of central importance for welfare professionals over the last two decades in the face of an intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion, offering three accounts of the managerial role - the domination model, the street level model and the author's alternative discursive perspective. These different regimes of discretion are examined through a case study within a social services department, comparing and contrasting social work discretion in an Older Persons Team and a Mental Health Team. This innovative, theoretical and empirical analysis will be of great interest to postgraduate students and researchers in social work and related disciplines including social policy, public administration and organizational studies, as well as professionals in social work, health and education.
Table of Contents
- Introduction
- Chapter 1 The Street-Level Bureaucracy Perspective and Discretion
- Chapter 2 Social Services-Street-Level Bureaucracies?
- Chapter 3 Management and Professionals
- Chapter 4 Researching Discretion
- Chapter 5 'Managers'-Are They All the Same?
- Chapter 6 Senior Managers and the Remote Control of Practice
- Chapter 7 Local Managers and Practitioners
- Chapter 101 Conclusion
- Chapter 102 Appendix
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