Developing customer service in leisure and tourism for advanced GNVQ

著者

• Taylor, Lindsay
• Institute of Leisure & Amenity Management (Great Britain)

書誌事項

Developing customer service in leisure and tourism for advanced GNVQ

[Lindsey Taylor]

（Collins GNVQ : leisure and tourism）

Collins Educational, [1996]

タイトル別名

Developing customer service in leisure and tourism

注記

Cover title

"In association with ILAM"

"Unit 6"--P. [1]

Includes index

内容説明・目次

内容説明

This text covers developing customer service in leisure and tourism. It is one in a series of books, each covering a mandatory unit of the Advanced GNVQ in Leisure and Tourism. The book provides activities and end-of-element portfolio assignments which cover all evidence indicators.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BB02656106
• ISBN:
  • 0003290867
• 出版国コード: uk
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: [London]
• ページ数/冊数: 80 p.
• 大きさ: 27 cm
• 分類:
  • DC21 : 647.94068
• 件名:
  • LCSH : Hospitality industry -- Customer services
  • LCSH : Tourism
• 親書誌ID:
  • BB02656092