Intentional interviewing and counseling : facilitating client development in a multicultural society

Bibliographic Information

Intentional interviewing and counseling : facilitating client development in a multicultural society

Allen E. Ivey, Mary Bradford Ivey, Carlos P. Zalaquett

Brooks/Cole, c2010

7th ed., international ed

  • : text
  • : CD-ROM

Other Title

Intentional interviewing & counseling : facilitating client development in a multicultural society

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Note

"This edition is intended for use outside of the U.S. only, with content that may be different from the U.S. edition."--Backcover

"ISE"--On spine

Includes bibliographical references and indexes

System requirements: PC: Windows 2000, XP recommended (not NT); Intel Pentium II or AMD CPU 266 MHz+; 450 MHz processor recommended; 128MB RAM (256MB recommended); 800 x 600, 16-bit high-color display; 16-bit sound card; speakers or headphones; 8x CD-ROM

System requirements: Mac: OS 10.2.8+; Power Mac G3-G5; 450 MHz processor recommended; 64MB RAM (128MB recommended); 800 x 600, 16-bit high-color display; 16-bit sound card; speakers or headphones; 8x CD-ROM

Description and Table of Contents

Volume

: CD-ROM ISBN 9780495601265

Description

The popular and effective student CD-ROM has been updated to include a variety of learning activities and more than 30 interactive exercises. Each CD-ROM chapter includes most or all of the following: flashcards, interactive exercises, case study, video activity, weblink critique, quiz, Portfolio of Competence, client feedback form, and specific skills forms. Each feature is intended to improve students' learning and practice of the skills. Flashcards encourage rehearsal of key chapter concepts, short movie vignettes bring to life specific issues regarding the interview, and quizzes allow students to test their level of achievement. The CD-ROM helps students work through case studies, interactive exercises, and video activities, and puts all feedback forms, key training documents, and handouts right at the student's and instructor's fingertips. These updated forms are central for self-assessment and for skill practice and feedback. Students can access the Portfolio of Competence and use the reflections on personal style and the self-evaluation of chapter competencies checklist to develop a personalized portfolio that will prove invaluable in their journey to become effective helpers. Furthermore, students can e-mail their assignments directly from the CD-ROM to their instructors if requested. We have endeavored to provide choices for our readers by offering the book alone (ISBN 0-495-59974-3) or the book and CD-ROM prepack (ISBN 0-495-60123-3).
Volume

: text ISBN 9780495601272

Description

Master interviewing skills with INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY, International Edition! This book gives you the tools you need to adapt your skills to meet both individual and multicultural uniqueness, conduct interviews using five different theoretical approaches, and be well on your way to developing a personalized style and theory of interviewing and counseling that matches your own aptitudes and affinities. Case studies, sample interviews, and a Portfolio of Competencies are just a few of the many tools that will help you master the material and become a better listener.

Table of Contents

Before You Start: Building Competency in Interviewing and Counseling. Section I: INTRODUCTION. 1. Toward Intentional Interviewing and Counseling. 2. Ethics, Multicultural Competence, and Wellness. 3. Attending Behavior: Basic to Communication. Section II: HEARING CLIENT STORIES: HOW TO ORGANIZE AN INTERVIEW. 4. Questions: Opening Communication. 5. Observation Skills. 6. Encouraging, Paraphrasing, and Summarizing: The Skills of Active Listening. 7. Observing and Reflecting Feelings: A Foundation of Client Experience. 8. Listening Skills: How to Conduct a Well-Formed Interview. Section III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES. 9. The Skills of Confrontation: Supporting While Challenging. 10. Focusing the Interview: Exploring the Story from Multiple Perspectives. 11. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives. 12. Influencing Skills: Five Strategies for Change. Section IV: SKILL INTEGRATION. 13. Skill Integration: Putting it All Together. 14. Microskills and Counseling Theory: Sequencing Skills and Interview Stages 15. Determining Personal Style and Future Theoretical/Practical Integration. Appendix: Glossary of Terms for Brain Areas Discussed in Research Portions of this Book.

by "Nielsen BookData"

Details

  • NCID
    BB02874683
  • ISBN
    • 9780495601272
    • 9780495601265
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Belmont, Calif.
  • Pages/Volumes
    xx, 492 p.
  • Size
    24 cm.
  • Attached Material
    1 computer laser optical disc (4 3/4 in.)
  • Classification
  • Subject Headings
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