Hospitality management : a human resources approach
Author(s)
Bibliographic Information
Hospitality management : a human resources approach
Longman, 1995
2nd ed
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
This text provides a detailed study of ways in which performance can be improved in the hospitality industry through the effective management of human resources. It recognizes the diverse nature of the hospitality industry but makes particular reference to the hotel sector. Review, discussion questions, real-life case studies and examples are provided.
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