Business and professional communication : principles and skills for leadership
Author(s)
Bibliographic Information
Business and professional communication : principles and skills for leadership
Allyn & Bacon, c2010
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
This comprehensive book focuses on the core concepts and skills of business and professional communication, with an emphasis on leadership for today's global workplace.
Business and Professional Communication is organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work and giving presentations. Readers learn how to be aware of their communication, to use verbal and nonverbal messages and listen effectively and then, to adapt their communication to others' needs and styles.
Table of Contents
Unit I: Communication Principles for Leadership
Chapter 1: Communicating and Leading at Work
Chapter 2: Being Aware of Self and Others: Enhancing Communication and Leadership
Chapter 3: Using Verbal and Nonverbal Messages
Chapter 4: Listening and Responding
Chapter 5: Adapting to Differences: Personality, Culture and Gender
Unit II: Relationship Skills
Chapter 6: Relating to Others at Work
Chapter 7: Interviewing Principles and Skills
Chapter 8: Interviewing Types
Unit III: Collaboration Skills
Chapter 9: Collaborating in Teams
Chapter 10: Enhancing Team Meetings
Unit IV: Presentation Skills
Chapter 11: Developing Your Professional Presentations
Chapter 12: Supporting and Organizing Professional Presentations
Chapter 13: Delivering Professional Presentations
Chapter 14: Informative, Persuasive and Special Presentations
Appendix A: Writing Skills at Work
Appendix B: Managing Time: Managing Information
by "Nielsen BookData"
