Communication from the inside out : strategies for the engaged professional
Author(s)
Bibliographic Information
Communication from the inside out : strategies for the engaged professional
F.A. Davis Co., c2010
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
This text will guide you to a more effective relationship with patients and colleagues by exploring three inter-related elements of communication (internal, external and instrumental), which start from the inside out.
You'll begin with a thorough analysis of your internal communication, which includes self talk related to personal esteem, resilience, and outlook. Next, you'll explore how to build effective and satisfying alliances with others (your external communication), which includes the development of skills related to negotiation, social awareness and emotional intelligence. Finally, you will be guided to develop your instrumental communication, which includes skills related to effective teaching, advocacy and leadership.
Table of Contents
I . The Foundations of Engaged Professionalism and Effective Communication
Communication Revisited
Engaged Professionalism: The Benchmark of Effective Communication
YOU on a Mission: Charting Your Course of Engaged Professionalism
II. Internal Communication
The Voice Within
Mindfulness: An Attentional Approach to Engaged Professionalism
Emotional Intelligence: Self-Science for Effective Communication
III. External Communication
>External Communication and Social Awareness
The Application of Socially Skilled External Communication: Building Effective Alliances
Effective Communication Through the Generations
Communication for Empowering Therapeutic Alliances
IV. Instrumental Communication
Managing Conflict through Assertiveness and Negotiation: Instrumental Communication for Facilitating Consensus
Instructional Communication for Transformative Teaching
Appendix
by "Nielsen BookData"
