Quality and performance excellence : management, organization, and strategy

Author(s)

• Evans, James R. (James Robert)

Bibliographic Information

Quality and performance excellence : management, organization, and strategy

James R. Evans

South-Western Cengage Learning, c2011

6th ed

Other Title

Quality & performance excellence

Note

Includes index

Details

• NCID: BB03629288
• ISBN:
  • 9780324827064
• LCCN: 2009942045
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Mason, Ohio
• Pages/Volumes: xvi, 460 p.
• Size: 24 cm
• Classification:
  • LCC : HD62.15
• Subject Headings:
  • LCSH : Total quality management