Consumer satisfaction, dissatisfaction and complaining behavior with durable products

Author(s)

• Ash, Stephen Barry

Bibliographic Information

Consumer satisfaction, dissatisfaction and complaining behavior with durable products

Ash, Stephen Barry

University Microfilms International, 1978

Microform（Microfilm Reel）

Note

Thesis (D.B.A.)--Indiana University, 1978

"Dissertations on business management of main universities in America"--Container

Details

• NCID: BB03902605
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Ann Arbor, Mich.
• Pages/Volumes: 1 microfilm reel
• Size: 35 mm
• Classification:
  • LCC : HF5415.3
• Subject Headings:
  • LCSH : Consumers -- United States -- Attitudes
  • LCSH : Consumers' preferences -- United States
  • LCSH : Consumer complaints