Achieving service excellence : strategies for healthcare

Bibliographic Information

Achieving service excellence : strategies for healthcare

Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton

(Management series / American College of Healthcare Executives)

Health Administration Press, c2010

2nd ed

Available at  / 1 libraries

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Note

Includes bibliographical references (p. 411-429) and index

Related Books: 1-1 of 1

  • Management series

    American College of Healthcare Executives

    Health Administration Press

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