Service design

著者

• Great Britain. Office of Government Commerce

書誌事項

Service design

TSO, 2007

注記

"Published for the Office of Government Commerce under licence from the Controller of Her Majesty's Stationery Office"--T.p. verso

At head of title: ITIL, OGC Office of Government Commerce

Includes bibliographical references (p. 283) and index

詳細情報

• NII書誌ID(NCID): BB04160870
• ISBN:
  • 9780113310470
• 出版国コード: uk
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Norwich
• ページ数/冊数: xi, 334 p.
• 大きさ: 28 cm
• 分類:
  • LCC : HD9696.2.A2
  • DC22 : 004.068
• 件名:
  • LCSH : Computer industry -- Customer services -- Management
  • LCSH : Electronic office machine industry -- Customer services -- Management