Service design

Author(s)

• Great Britain. Office of Government Commerce

Bibliographic Information

Service design

TSO, 2007

Note

"Published for the Office of Government Commerce under licence from the Controller of Her Majesty's Stationery Office"--T.p. verso

At head of title: ITIL, OGC Office of Government Commerce

Includes bibliographical references (p. 283) and index

Details

• NCID: BB04160870
• ISBN:
  • 9780113310470
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Norwich
• Pages/Volumes: xi, 334 p.
• Size: 28 cm
• Classification:
  • LCC : HD9696.2.A2
  • DC22 : 004.068
• Subject Headings:
  • LCSH : Computer industry -- Customer services -- Management
  • LCSH : Electronic office machine industry -- Customer services -- Management