Service strategy

著者

• Great Britain. Office of Government Commerce

書誌事項

Service strategy

TSO, 2007

注記

"Published for the Office of Government Commerce under licence from the Controller of Her Majesty's Stationery Office"--T.p. verso

At head of title: ITIL, OGC Office of Government Commerce

Includes bibliographical references (p. 225-227) and index

詳細情報

• NII書誌ID(NCID): BB04161250
• ISBN:
  • 9780113310456
• 出版国コード: uk
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Norwich
• ページ数/冊数: xii, 264 p.
• 大きさ: 28 cm
• 分類:
  • DC22 : 338.47004068
• 件名:
  • LCSH : Computer industry -- Customer services -- Management
  • LCSH : Electronic office machine industry -- Customer services -- Management