Mastering counselling skills
Author(s)
Bibliographic Information
Mastering counselling skills
（Palgrave master series）
Palgrave Macmillan, 2008
2nd ed
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Counselling skills
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Note
Previous ed.: 2000
Includes bibliographical references and index
Description and Table of Contents
Description
This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills, support a helping and respectful approach to clients.
Table of Contents
Acknowledgements.- Introduction.- Essentials of Good Practice.- Effective Communication.- First Contact and Short Exchanges.- Sharing Information and Offering Advice.- Help Over the Telephone.- Helping Other People: A Positive Framework.- Understanding and Extending the Perspective of Clients.- Goal Setting and Action Planning.- Helping Through Group Work.- Running a Group.- Specific Applications in Brief.- Safe Practice for Yourself, Your Team and Your Clients.- Final Thoughts.- Appendix.- Index.
by "Nielsen BookData"