Customer service intelligence : perspectives for human resources and training

著者

• Van der Wagen, Lynn

書誌事項

Customer service intelligence : perspectives for human resources and training

Lynn Van Der Wagen

Butterworth-Heinemann, 2008

注記

Includes bibliographical references and index

• NII書誌ID(NCID): BB04252902
• ISBN:
  • 9780750681902
• LCCN: 2008297529
• 出版国コード: uk
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Oxford
• ページ数/冊数: xx, 187 p.
• 大きさ: 25 cm
• 分類:
  • LCC : HF5415.5
  • DC22 : 658.812
• 件名:
  • LCSH : Customer services
  • LCSH : Customer services -- Study and teaching