Interpersonal messages : communication and relationship skills

著者

書誌事項

Interpersonal messages : communication and relationship skills

Joseph A. DeVito

Allyn & Bacon, c2011

2nd ed

  • : pbk

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注記

Includes bibliographical references (p. 284-301) and index

内容説明・目次

内容説明

Updated in a new 2nd edition, Interpersonal Messages stresses the importance of politeness, cultural awareness and ethical principles within daily interpersonal interactions by engaging students with its lively and accessible insight to interpersonal skill development. By creating a foundation for the reader, Interpersonal Messages gives room to understand the concepts of interpersonal communication and to develop the skills necessary to apply what they've learned. With a focus on skill-building, this book helps the reader to understand how to master interpersonal communication and relationship skills.

目次

Part One. Preliminaries to Interpersonal Messages Chapter 1 Foundations of Interpersonal Communication Why Study Interpersonal Communication The Nature of Interpersonal Communication The Elements of Interpersonal CommunicationInterpersonal Competence Principles of Interpersonal Communication Chapter 2 Culture and Interpersonal Communication Culture and Interpersonal Communication Cultural Differences Intercultural Communication Chapter 3 Perception and the Self in Interpersonal Communication The Self in Interpersonal Communication Perception in Interpersonal Communication Impression Formation Impression Management: Goals and Strategies Chapter 4 Listening in Interpersonal Communication The Importance of Listening: Task and Relationship Benefits The Stages of Listening Listening Barriers Styles of Listening Effectively Listening, Culture, and Gender Part Two. Interpersonal Messages in Context Chapter 5 Verbal Messages Principles of Verbal Messages Confirmation and Disconfirmation Guidelines for Using Verbal Messages Effectively Chapter 6 Nonverbal Messages The Benefits of Effective Nonverbal Communication The Functions of Nonverbal Messages The Channels of Nonverbal Messages Some Nonverbal Communication Skills Chapter 7 Emotional Messages Principles of Emotions and Emotional Messages Obstacles in Communicating Emotions Skills for Expressing Emotions Learn to Handle Anger: A Special Case Illustration Skills for Responding to the Emotions of Others Chapter 8 Messages in Conversation Principles of Conversation Conversational Disclosure: Revealing Yourself Everyday Conversation Chapter 9 Interpersonal Relationships Advantages and Disadvantages of Interpersonal Relationships Relationship Stages Relationship Movement The Dark Side of Interpersonal Relationships Chapter 10 Interpersonal Relationship Types and Theories Relationship Types Relationship Theories Chapter 11 Interpersonal Conflict Management What Is Interpersonal Conflict? Principles of Interpersonal Conflict Conflict Management Stages Conflict Management Strategies

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