Interpersonal messages : communication and relationship skills
著者
書誌事項
Interpersonal messages : communication and relationship skills
Allyn & Bacon, c2011
2nd ed
- : pbk
大学図書館所蔵 全2件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
Includes bibliographical references (p. 284-301) and index
内容説明・目次
内容説明
Updated in a new 2nd edition, Interpersonal Messages stresses the importance of politeness, cultural awareness and ethical principles within daily interpersonal interactions by engaging students with its lively and accessible insight to interpersonal skill development.
By creating a foundation for the reader, Interpersonal Messages gives room to understand the concepts of interpersonal communication and to develop the skills necessary to apply what they've learned. With a focus on skill-building, this book helps the reader to understand how to master interpersonal communication and relationship skills.
目次
Part One. Preliminaries to Interpersonal Messages
Chapter 1 Foundations of Interpersonal Communication
Why Study Interpersonal Communication
The Nature of Interpersonal Communication
The Elements of Interpersonal CommunicationInterpersonal Competence
Principles of Interpersonal Communication
Chapter 2 Culture and Interpersonal Communication
Culture and Interpersonal Communication
Cultural Differences Intercultural Communication
Chapter 3 Perception and the Self in Interpersonal Communication
The Self in Interpersonal Communication
Perception in Interpersonal Communication
Impression Formation
Impression Management: Goals and Strategies
Chapter 4 Listening in Interpersonal Communication
The Importance of Listening: Task and Relationship Benefits
The Stages of Listening
Listening Barriers
Styles of Listening Effectively
Listening, Culture, and Gender
Part Two. Interpersonal Messages in Context
Chapter 5 Verbal Messages
Principles of Verbal Messages
Confirmation and Disconfirmation
Guidelines for Using Verbal Messages Effectively
Chapter 6 Nonverbal Messages
The Benefits of Effective Nonverbal Communication
The Functions of Nonverbal Messages
The Channels of Nonverbal Messages
Some Nonverbal Communication Skills
Chapter 7 Emotional Messages
Principles of Emotions and Emotional Messages
Obstacles in Communicating Emotions
Skills for Expressing Emotions
Learn to Handle Anger: A Special Case Illustration
Skills for Responding to the Emotions of Others
Chapter 8 Messages in Conversation
Principles of Conversation
Conversational Disclosure: Revealing Yourself
Everyday Conversation
Chapter 9 Interpersonal Relationships
Advantages and Disadvantages of Interpersonal Relationships
Relationship Stages
Relationship Movement
The Dark Side of Interpersonal Relationships
Chapter 10 Interpersonal Relationship Types and Theories
Relationship Types
Relationship Theories
Chapter 11 Interpersonal Conflict Management
What Is Interpersonal Conflict?
Principles of Interpersonal Conflict
Conflict Management Stages
Conflict Management Strategies
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