Communicating professionally : a how-to-do-it manual for library applications
著者
書誌事項
Communicating professionally : a how-to-do-it manual for library applications
（How-to-do-it manuals for libraries / series editor, Bill Katz, no. 58）
Neal-Schuman Publishers, c1998
2nd ed
大学図書館所蔵 全1件
注記
Includes bibliographical references (p. [299]-316) and index
内容説明・目次
内容説明
This expanded text has been rewritten to better serve the verbal and written communication needs of the modern library. Many types of communication are covered including: public speaking and conducting interviews; leading group discussion; public service announcements; and writing memos, letters, and formal reports. This edition features: an expanded section on mastering individual skills; sensitivity to cultural, ethical, and linguistic issues; using voice mail and e-mail; practicing netiquette in chat groups; designing WWW pages; teleconferencing and videoconferencing; using presentation software; and teaching skills to support staff. Practical tips and skills training exercises, examples of common library situations, research facts, and reference to sources for more information round out this practical guide. This work may be of use to library staff, volunteers. information and referral counsellors, and staff trainers.
「Nielsen BookData」 より