Communicate to win : learn the secrets of successful communication and presentation

著者

    • Denny, Richard

書誌事項

Communicate to win : learn the secrets of successful communication and presentation

Richard Denny

Kogan Page, 2009, 2006

2nd ed

タイトル別名

Communicate to win

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注記

Cover title

内容説明・目次

内容説明

Richard Denny is famous for his powers of communication, whether he's training hundreds of salespeople, getting his message across in his best-selling books or delivering charismatic speeches. Communicate to Win is full of sound, practical advice on every aspect of business and personal communication, such as how to: help people to like you, understand what motivates people, use the telephone effectively; excel at one-to-one conversation, develop your emotional intelligence, master a good writing style and give a great public presentation. Whatever your professional or personal goals in life, Communicate to Win will help you to get your message across or make a first-rate presentation - and the better you can communicate, the more you will achieve.

目次

  • Chapter - 00: Introduction
  • Section - ONE: Communication Skills
  • Chapter - 01: The Importance of Communication
  • Chapter - 02: Interpersonal Communication
  • Chapter - 03: Helping People to Like You
  • Chapter - 04: Dealing with People
  • Chapter - 05: Giving and Taking Instruction Effectively
  • Chapter - 06: Body Language
  • Chapter - 07: Written Communication: The most dangerous form of communication
  • Chapter - 08: Telephone Communication
  • Chapter - 09: Meetings
  • Section - TWO: Presenting to Win
  • Chapter - 10: Presentation Skills
  • Chapter - 11: Nervous Tension
  • Chapter - 12: Preparation
  • Chapter - 13: Content
  • Chapter - 14: Your Audience
  • Chapter - 15: Visual Aids
  • Chapter - 16: Your Appearance & Attitude
  • Chapter - 17: Delivery
  • Chapter - 18: Develop Good Habits
  • Chapter - 19: Ditch the Bad Habits
  • Chapter - 20: Questions

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