Communicating at work : principles and practices for business and the professions
著者
書誌事項
Communicating at work : principles and practices for business and the professions
McGraw Hill, c2010
10th ed
- : pbk
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注記
Includes index
内容説明・目次
内容説明
As the leading text in its field, Communicating at Work takes a pragmatic approach that applies scholarly principles to real world business situations. Strong multicultural focus, emphasis on working in teams, and thorough coverage of presentational speaking continue to be hallmark features. The tenth edition features a more streamlined organization, new Technology Tip boxes, new Case Study sidebars, updated coverage of intercultural communication, new communication networks, and more.
目次
Part One: Basics of Business and Professional Communication 1. Communicating at Work 2. Communication, Culture, and Work Part Two: Personal Skills 3. Listening 4. Verbal and Nonverbal Messages 5. Interpersonal Skills Part Three: Interviewing 6. Principles of Interviewing 7. Types of Interviews Part Four: Working in Groups 8. Working in Teams 9. Effective Meetings Part Five: Making Effective Presentations 10. Developing and Organizing the Presentation 11. Verbal and Visual Support in Presentations 12. Delivering the Presentation 13. Types of Business PresentationsAppendix I: Sample PresentationsAppendix II : Business Writing
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