Communication in society

著者

• Alberts, Jess K.
• Martin, Judith N.
• Nakayama, Thomas K.

書誌事項

Communication in society

Jess K. Alberts, Judith N. Martin, Thomas K. Nakayama

Pearson, c2011

• : pbk

注記

Includes bibliographical references (p. 409-437) and index

内容説明・目次

内容説明

Communication in Society explores communication in a larger, social context. Alberts, Martin and Nakayama developed a skills-based framework, to give the reader what they need to communicate effectively as individuals and as members of society. With a combined seventy years of communication studies experience, the authors provide the reader with a deeper understanding of communication theories and skills along with guidance on applying these skills across various settings with a primary focus on interpersonal and small group communication, as well as public speaking.

目次

PART ONE: COMMUNICATION ESSENTIALS 1. Introduction to Human Communication The Importance of Studying Human Communication What Is Human Communication? Components of Human Communication Visual Summary 1.1: Key Components of Human Communication A Model of Human Communication: Human Communication in Society Communication Ethics Defining Communication Ethics Developing Communication Ethics Communication Ethics in Practice Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Too Much Talk Can Lead to Problems Careers in Communication Communication in Society Communication in Society: Sexual Harassment Usually Starts With Inappropriate Comments Building Your Communication Skills Building a Framework for Thinking Ethically and Making Ethical Decisions 2. Perception and Its Role in Identity Development What is Perception? Selection Organization Interpretation What is Identity? Identity Exists at Both the Individual and Societal Levels Identities are Both Fixed and Dynamic Identities are Created through Interaction Identities Must Be Seen in Context The Importance of Perception and Identity The Individual, Perception and Identity Reflected Appraisals Social Comparison Self-Concept Visual Summary 2.1: Identity Development through Communication The Individual, Perception, Identity and Society Social Identities and Perception Power, Perception and Identity Culture, Perception and Identity The Ethics of Perceiving and Communicating About Identities Skills for Improving Perception and Communication About Identities Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? The Ringtone Adults Cannot Hear Communication in Society Women Nose Ahead in Smell Test Building Your Communication Skills Communicating About Identities Refining Your Perceptual Processes 3. Verbal Communication What is Verbal Communication? The Importance of Verbal Communication Verbal Communication and the Individual Functions of Language Components of Language Visual Summary 3.1: Components of Language Influences on Verbal Communication The Individual, Verbal Communication, and Society Language and Perception Language and Power Power and Words Ethics and Verbal Communication Become Aware of the Power of Language Become Conscious of Your Language Use Improving Your Verbal Communication Skills Confirming and Disconfirming Communication "I" Statements Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Words of the Year A Little Poem Regarding Computer Spell Checkers Contemporary Slang Language Discrimination Communication in Society Mind Your (Terror) Language Building Your Communication Skills Avoiding Bias in Language 4. Nonverbal Communication What is Nonverbal Communication? The Importance of Nonverbal Communication Nonverbal Communication and the Individual Influences on Nonverbal Communication Nonverbal Codes Visual Summary 4.1: Proxemics The Functions of Nonverbal Messages Communicating Information Regulating Interaction Expressing and Managing Intimacy Establishing Social Control Signaling Service-Task Functions The Individual, Nonverbal Communication, and Society Nonverbal Communication and Power Nonverbal Communication, Prejudice, and Discrimination Ethics and Nonverbal Communication Improving Your Nonverbal Communication Skills Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? How Much Does Nonverbal Communication Contribute to Meaning? Territoriality: Maintaining Private and Public Spaces Communication in Society Etiquette for the World Traveler Building Your Communication Skills Developing Sensitivity to Cross-Cultural Nonverbal Communication Five Tips for Enhancing Nonverbal Communication Skills 5. Listening What is Listening? Visual Summary 5.1: Stages of Listening The Importance of Listening Listening and the Individual Listening Styles Influences on Listening Barriers to Listening The Individual, Listening and Society Social Hierarchies Listening in Context Listening and Community Ethics and Listening Improving Your Listening Skills Become Aware Identify Poor Habits Strive for Mindful Listening Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Statistically Speaking, How Many People Are Deaf or Hard of Hearing? Communication in Society Effective Listening Skills of Managers Building Your Communication Skills Three Strategies for Improving Listening Between Men and Women Combating the Top Ten Poor Listening Habits 6. Communication Across Cultures What is Intercultural Communication? The Importance of Intercultural Communication Increased Opportunities for Intercultural Contact Enhanced Business Effectiveness Improved Intergroup Relations Enhanced Self-Awareness Intercultural Communication and the Individual Intercultural Communication on the Borders Visual Summary 6.1: Border Dwellers through Travel The Influence of Cultural Values on Communication A Dialectic Approach The Individual, Intercultural Communication, and Society Political, Historical, and Social Forces Intercultural Communication and Power Ethics and Intercultural Communication Improving Your Intercultural Communication Skills Increase Motivation Increase Your Knowledge of Self and Others Avoid Stereotypes Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Meeting Other Travelers Adds Depth to Argentina Visit Zuni Eagle Aviary is a Beautiful Sign Communication in Society TV Reality Not Often Spoken of: Race Building Your Communication Skills Sobering Advice for Anyone Contemplating a Cross-Cultural Marriage 7. Communication and New Technologies What is Computer Mediated Communication? The Importance of Computer Mediated Communication How Does Computer Mediated Communication Impact Our Communication Choices? Media Deficit Theory Visual Summary 7.1: Media Richness Theory Media Augmentation Theory Social Network Theory Computer Mediated Communication and the Individual Managing Identity Relationship Development The Individual, Communication Technology, and Society Gender, Age, Ethnicity, and Technology Use Power, Access, and the Digital Divide Globalization and the Digital Divide Closing the Digital Divide Ethics and Computer Mediated Communication Ethics and Online Identity Building Relationships Online Improving Your Computer Mediated Communication Skills Email Etiquette Cell Phone Etiquette Evaluating Internet Information Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Employers Admit to Disqualifying Candidates Due to Facebook Content The Ten Commandments of Computer Ethics Communication in Society Love in the Age of Social Networking Building Your Communication Skills Guidelines for Using Social Networking Sites Safety Tips for Online Dating Guidelines for Voice and Text Messaging PART TWO: COMMUNICATING IN DYADS 8. Interpersonal Communication Processes What is Interpersonal Communication? Interpersonal Communication Involves Interdependent Parties Interpersonal Communication Exists on a Continuum Interpersonal Communication is Relational The Importance of Interpersonal Communication, and Relationships Interpersonal Communication, Relationships, and the Individual Influences on Relationship Development Models of Relationship Development Visual Summary 8.1: The Dialectical Model of Relationship Development Communicating in Friendship and Romantic Relationships Society, Power, Courtship, and Marriage Ethics and Interpersonal Communication Improving Your Maintenance Skills in Long-Distance Friendships Frequency of Interaction Openness Positivity Social Support Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? DNA Dating Site Predicts Chemical Romance Women's and Men's Flirtation Behaviors Differ Communication in Society Race and Romantic Relationships in the United States Building Your Communication Skills Strategies for Maintaining Long-Distance Romantic Relationships. Initiating a Conversation 9. Communication in Close Relationships What are Relationship Challenges? The Importance of Managing Relationship Challenges The Individual and Relationship Challenges Developing Social Influence Skills Managing Aversive Communication Interactions Visual Summary 9.1: Influences on the Perceived Hurtfulness of a Message Managing Threats to Relationships The Individual, Relationship Challenges, and Society Society, Sex Roles, and Relationship Challenges Society, Emotion, and Relationship Challenges Cultural Influences on Relationship Challenges Ethics and Relationship Challenges Improving Your Ability to Manage Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Recognizing a Potential Batterer Communication in Society Abused Men: The Silent Victims of Domestic Violence Building Your Communication Skills Responding to a Partner's Infidelity Preventing Sexual Coercion 10. Communication and Conflict What is Conflict? Interdependence Interests Incompatibilities Limited Resources The Importance of Managing Conflict Effectively The Individual and Conflict Management What Purposes Does Conflict Serve? What Causes Conflict? Responding to Conflict: Strategies and Styles Choosing a Conflict Style Emotion Problematic Conflict Interactions Visual Summary 10.1: Gottman's Cascade Model and the Four Horsemen of the Apocalypse The Individual, Conflict Management, and Society Power Culture Ethics and Conflict Management Improving Your Conflict Management Skills A Strategic Approach to Conflict Management The Competence Model of Conflict Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? He Who Cast the First Stone Probably Didn't Communication in Society Actor Makes the Wrong Call Building Your Communication Skills How to Apologize Six Keys to Improve Your Relationship Principles of Interpersonal Conflict PART THREE: COMMUNICATING IN GROUPS 11. Small Group Communication Processes What Is Small Group Communication? A Small Number of People A Common Purpose A Connection with Each Other An Influence on Each Other The Importance of Small Group Communication Reasons to Study Small Group Communication Advantages and Disadvantages of Group Work Small Group Communication and the Individual Types of Communication Roles Visual Summary 11.1: Roles in Groups Effective Small Group Communication The Individual, Small Group Communication, and Society Power and Group Communication Cultural Diversity and Small Group Communication Ethics and Small Group Communication Improving Your Small Group Communication Skills Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Procedures That Help Groups Agree Communication in Society Is Collaboration the Future of Invention? Building Your Communication Skills Identifying Roles in Group Situations How to Handle Conflicts in Meetings 12. Leadership and Group Decision-Making What is Leadership? The Importance of Leadership Leadership and the Individual The Role of Communication in Leadership Influences on Leadership Theories of Leadership Functional Theory Style Theory Visual Summary 12.1: Leadership Styles Transformational Leadership Theory Servant Leadership Theory Toxic Leadership The Individual, Leadership, and Society Ethics and Leadership Becoming a More Effective Leader Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Leadership is an Influence Relationship Communication in Society Mandela's Eight Lessons of Leadership Building Your Communication Skills Leading Diverse People PART FOUR: SPEAKING IN PUBLIC 13. Topic Selection and Speech Development What Is Public Speaking? The Importance of Speaking in Public Establishing Your Reasons for Speaking in Public Identifying Your General Purpose Generating and Selecting Your Topic Identifying Your Specific Purpose Analyzing and Relating to Your Audience What Does Your Audience Know About Your Topic? Who Is Your Audience? What Does Your Audience Know About You? What Does Your Audience Expect From You? Developing Your Speech Narrowing Your Topic Determining Your Main Points Identifying Your Thesis Statement Finding Supporting Materials Organizing Your Speech Developing the Body of Your Speech Creating Your Outline Developing Transitions, Introductions, and Conclusions Visual Summary 13.1: Developing Your Speech Becoming an Ethical Public Speaker Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Selected Search Engines and Databases Communication in Society Bill Gates, The Great Communicator? Building Your Communication Skills Communication Event Checklist 14. Speech Delivery What is Delivery? The Importance of Speech Delivery Key Issues in Effective Speech Delivery Overcoming Anxiety Setting the Tone Considering Language and Style Incorporating Visual Aids Being Aware of Time Limits Choosing a Delivery Method Projecting a Persona Practicing Your Speech Visual Summary 14.1: Key Issues in Effective Speech Delivery The Individual, Speech Delivery, and Society Ethos, Pathos and Logos Ethical Speech Delivery Use Language Sensitively Use Visual Aids Carefully Respect Time Limits Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? PowerPoint Tips Communication in Society Be Cautious With Humor Building Your Communication Skills Try Relaxing Breathing Exercises The Importance of Dress Stylistic Devices Visual Aids Checklist 15. Informative Speaking What is Informative Speaking? The Importance of Informative Speaking Informative Versus Persuasive Speaking Visual Summary 15.1: Informative Versus Persuasive Speaking Types of Informative Speeches Speeches About "Objects" Speeches About Processes Speeches About Events Speeches About Concepts Organizing Informative Speeches Using a Chronological Pattern Using a Geographical/Spatial Pattern Using a Topical Pattern Tips for Speaking Informatively Include Information That is Accurate and Objective Include Facts That Are Truthful and Can Be Corroborated Include Ideas That are Accessible to Your Audience Include Visual Aids That Clearly and Accurately Describe Facts Respect the Ideas of Your Audience Ethics and Informative Speaking Sample Informative Speech in Outline Form Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? Four Types of Informative Speeches Communication in Society Informing the Public About the H1N1 Outbreak Building Your Communication Skills Checklist for Fact Finding 16. Persuasive Speaking What is Persuasive Speaking? The Importance of Persuasive Speaking The Power to Persuade Visual Summary 16.1: The Power to Persuade The Power of Ethos The Power of Logos The Power of Pathos Types of Persuasive Speeches Speeches to Impact the Audience's Attitudes Speeches to Impact the Audience's Beliefs Speeches to Impact the Audience's Values Speeches to Impact the Audience's Behavior Organizing Persuasive Speeches Using a Problem-Solution or Problem-Solution-Action Pattern Using a Claim Pattern Using Monroe's Motivated Sequence Tips for Speaking Persuasively Select a Topic Appropriate to Persuasion Organize Your Thesis as a Statement of Fact, Value, or Policy Establish Credibility through the Quality of Your Sources Avoid Misusing Persuasive Language Persuasive Speaking and Ethics Summary Key Terms Chapter Review Questions Activities Web Activities Did You Know? The Boomerang Effect Fallacies of Reasoning Communication in Society The Return of Public Deliberation? Building Your Communication Skills Research Checklist

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詳細情報

• NII書誌ID(NCID): BB05594286
• ISBN:
  • 9780205627875
• LCCN: 2010023216
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Boston, MA ; Tokyo
• ページ数/冊数: xxi, 458 p.
• 大きさ: 28 cm
• 分類:
  • DC22 : 302.2
• 件名:
  • LCSH : Communication -- Social aspects