Introduction to service engineering

著者

• Salvendy, Gavriel
• Karwowski, Waldemar

書誌事項

Introduction to service engineering

Gavriel Salvendy and Waldemar Karwowski

John Wiley & Sons, c2010

注記

Includes bibliographical references and index

• NII書誌ID(NCID): BB06354131
• ISBN:
  • 9780470382417
• LCCN: 2009019192
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Hoboken, N.J.
• ページ数/冊数: xii, 659 p.
• 大きさ: 25 cm
• 分類:
  • LCC : TK5105.5
  • DC22 : 658
• 件名:
  • LCSH : Computer networks -- Management
  • LCSH : Service industries -- Information technology
  • LCSH : Customer services -- Information technology
  • LCSH : Service-oriented architecture (Computer science)
  • LCSH : Systems engineering
  • LCSH : Management science