Service design and delivery

Author(s)

• Macintyre, Mairi
• Parry, Glenn
• Angelis, Jannis

Bibliographic Information

Service design and delivery

Mairi Macintyre, Glenn Parry, Jannis Angelis, editors

（Service science : research and innovations in the service economy）

Springer, c2011

• : hbk
• : pbk

Note

Includes bibliographical references

Details

• NCID: BB06432199
• ISBN:
  • 9781441983206
  • 9781461428565
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xxii, 169 p.
• Size: 25 cm
• Classification:
  • DC22 : 658
  • NDLC : DH211
• Subject Headings:
  • LCSH : Service industries -- Management
• Parent Bibliography ID:
  • BA85398736