Self-service in the Internet age : expectations and experiences

著者

    • Oliver, Dave
    • Romm-Livermore, Celia
    • Sudweeks, Fay

書誌事項

Self-service in the Internet age : expectations and experiences

Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors

(Computer supported cooperative work)

Springer, c2009

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注記

Includes bibliographical references and index

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