Self-service in the Internet age : expectations and experiences

Author(s)

• Oliver, Dave
• Romm-Livermore, Celia
• Sudweeks, Fay

Bibliographic Information

Self-service in the Internet age : expectations and experiences

Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors

（Computer supported cooperative work）

Springer, c2009

Note

Includes bibliographical references and index

Details

• NCID: BB06786908
• ISBN:
  • 9781848002067
• LCCN: 2008937479
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: xii, 277 p.
• Size: 25 cm
• Classification:
  • LCC : HE7581
  • DC22 : 303.4833
• Subject Headings:
  • LCSH : Internet service providers
  • LCSH : Internet -- Social aspects
  • LCSH : Internet -- Economic aspects
  • LCSH : Service industries -- Data processing
• Parent Bibliography ID:
  • BA20021958