Customers as substitutes for leadership in service organizations : their role as non-leader sources of guidance and support
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Customers as substitutes for leadership in service organizations : their role as non-leader sources of guidance and support
University Microfilms International, 1983
Microform（Microfilm Reel）
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Thesis (Ph.D.)--Michigan State University, 1983
"Dissertations on business management of main universities in America"--Container
