Contextual cues and consumer satisfaction : the role of physical surroundings and employee behaviors in service settings

著者

    • Bitner, Mary Jo

書誌事項

Contextual cues and consumer satisfaction : the role of physical surroundings and employee behaviors in service settings

Bitner, Mary Jo

U.M.I., 1987

マイクロ形態(マイクロフィルム (リール))

大学図書館所蔵 件 / 1

この図書・雑誌をさがす

注記

Thesis (Ph.D.)--University of Washington, 1987

"Dissertations on business management of main universities in America"--Container

詳細情報

ページトップへ