The economics of software quality

著者

書誌事項

The economics of software quality

Capers Jones, Olivier Bonsignour

Addison-Wesley, c2012

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注記

Includes bibliographical references (p. 545-559) and index

内容説明・目次

内容説明

"Whether consulting, working on projects, or teaching, whenever I need credible, detailed, relevant metrics and insights into the current capabilities and performance of the software engineering profession, I always turn first to Capers Jones' work. In this important new book, he and Olivier Bonsignour make the hard-headed, bottom-line, economic case, with facts and data, about why software quality is so important. I know I'll turn to this excellent reference again and again." -Rex Black, President, RBCS Poor quality continues to bedevil large-scale development projects, but few software leaders and practitioners know how to measure quality, select quality best practices, or cost-justify their usage. In The Economics of Software Quality, leading software quality experts Capers Jones and Olivier Bonsignour show how to systematically measure the economic impact of quality and how to use this information to deliver far more business value. Using empirical data from hundreds of software organizations, Jones and Bonsignour show how integrated inspection, structural quality measurement, static analysis, and testing can achieve defect removal rates exceeding 95 percent. They offer innovative guidance for predicting and measuring defects and quality; choosing defect prevention, pre-test defect removal, and testing methods; and optimizing post-release defect reporting and repair. This book will help you Move beyond functional quality to quantify non-functional and structural quality Prove that improved software quality translates into strongly positive ROI and greatly reduced TCO Drive better results from current investments in Quality Assurance and Testing Use quality improvement techniques to stay on schedule and on budget Avoid "hazardous" metrics that lead to poor decisions

目次

Foreword xix Preface xxi Acknowledgments xxvii About the Authors xxxi Chapter 1: Defining Software Quality and Economic Value 1 Introduction 1 Defining Software Quality 8 Defining Economic Value and Defining the Value of Software Quality 17 Summary and Conclusions 33 Chapter 2: Estimating and Measuring Software Quality 35 Introduction 35 Using Function Point Metrics for Defect Potentials 39 Software Defect Potentials 39 Estimating Software Defect Prevention 71 Estimating Software Defect Detection and Defect Removal 74 Measuring Application Structural Quality 77 Examples of Structural Quality Assessments 88 Three Problems That Distort Software Economic Analysis 95 Summary and Conclusions on Software Quality Estimation and Measurement 117 Chapter 3: Software Defect Prevention 119 Introduction 119 Analysis of Defect Prevention Results 135 Summary and Conclusions of Software Defect Prevention 188 Chapter 4: Pretest Defect Removal 191 Introduction 191 Small Project Pretest Defect Removal 196 Large System Pretest Defect Removal 201 Analysis of Pretest Defect Removal Activities 208 Summary and Conclusions about Pretest Defect Removal 277 Chapter 5: Software Testing 279 Introduction 279 Summary and Conclusions on Software Testing 344 Chapter 6: Post-Release Defect Removal 347 Introduction 347 User and Industry Costs from Post-Release Defects 409 Summary and Conclusions on Post-Release Defects 431 Chapter 7: Analyzing the Economics of Software Quality 433 Introduction 433 The Economic Value of Software 435 Economic Impact of Low-Quality and High-Quality Software 460 Summary and Conclusions on the Economics of Software Quality 541 References and Readings 545 Index 561

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