This is service design thinking : basics, tools, cases

著者

• Stickdorn, Marc
• Schneider, Jakob

書誌事項

This is service design thinking : basics, tools, cases

[Marc Stickdorn, Jakob Schneider and the co-authors]

BIS, 2010

注記

Description based on 2nd printing, 2011

Includes bibliographical references (p. 340-365) and index

詳細情報

• NII書誌ID(NCID): BB07800414
• ISBN:
  • 9789063692568
• 出版国コード: ne
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Amsterdam
• ページ数/冊数: 373 p., [2] folded leaves of plates
• 大きさ: 24 cm
• 分類:
  • LCC : HF5415.5
  • DC22 : 658.812
• 件名:
  • LCSH : Customer services
  • LCSH : Creative ability in business
  • LCSH : Lateral thinking
  • LCSH : Creative thinking