Special libraries as knowledge management centres
Author(s)
Bibliographic Information
Special libraries as knowledge management centres
（Chandos information professional series）
Chandos, 2011
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Description and Table of Contents
Description
This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and the special library draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution. Traditionally libraries are the information centres that organise and classify information. Further on they are the proper places to create human networks and to organise the knowledge hidden in the minds of the staff. This book also examines methods to prove the value of a special library for the parent organisation when it becomes the centre to gather knowledge.
Table of Contents
Dedication
Foreword
Preface
Acknowledgements
About the author
Chapter 1: Special libraries
Abstract:
Introduction
What is a special library?
What is a 'special librarian'?
Mission of special libraries
History of special libraries
Special libraries versus other kinds of libraries
Special Libraries Association
Characteristics of special libraries
Services of special libraries
From traditional library services to knowledge management
Clientele, clients, users
Collections
Competencies and skills of special librarians
Marketing
Funding
Relations with the parent organisation
Relations between library manager and library staff
Library performance
Knowledge management
Cooperation with peer libraries
Conclusion
Chapter 2: Knowledge management
Abstract:
Introduction
The concept of knowledge management
Knowledge versus information and data
Characteristics of knowledge management
Components of knowledge management
Personal knowledge management
Benefits of a knowledge management system
Steps to implement a knowledge management project
Conclusion
Chapter 3: Components of a knowledge management system at a special library
Abstract:
Introduction
The roots
The significance of knowledge management systems for parent organisations
Why special libraries are the right places for knowledge management centres
Types of knowledge management projects
Components of a knowledge management system
3 Taxonomy
Sharing internal knowledge
Conclusion
Chapter 4: Implementation of a knowledge management centre at a special library
Abstract:
Introduction
Challenges for special librarians
Competencies needed by special librarians for the knowledge management project
Getting support from the management of the parent organisation
Change management
Changing attitudes at organisational level
Knowledge management strategy
The knowledge management team
Getting started: steps to follow for the implementation of a knowledge management centre at a special library
Pilot project phase
Technology embedded
Security of the system
Success factors of the knowledge management centre
Internal cooperation
Communities of practice
User education and training
Conclusion
Chapter 5: Lessons learned, evaluation, marketing, and the way forward: case studies
Abstract:
Lessons learned
Benefits for the organisation
Benefits for the special library
Evaluation of the project
Promotion and marketing of the knowledge management centre
Things to consider
Things to avoid
Maintenance
The way forward
Case studies
Epilogue
Further reading
Index
by "Nielsen BookData"
