Applied conversation analysis : intervention and change in institutional talk
著者
書誌事項
Applied conversation analysis : intervention and change in institutional talk
（Palgrave advances, . Palgrave advances in linguistics / consulting editor,
Palgrave Macmillan, 2011
- : hbk
- : pbk
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注記
Includes bibliographical references (p. 243-264) and indexes
内容説明・目次
内容説明
Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.
目次
- Series Preface Acknowledgements List of Contributors Notation Applied Conversation Analysis: From Explication to Intervention
- C.Antaki 'Some' vs 'Any' Medical Worries: Encouraging Patients to Reveal Their Unmet Concerns
- J.Heritage & J.D.Robinson Changing Interactional Behaviour: Using Conversation Analysis in Intervention Programmes for Aphasic Conversation
- R.Wilkinson Improving Response Rates in Telephone Interviews
- D.W.Maynard , J.Freese & N.C.Schaeffer Improving Ethnic Monitoring on a Telephone Helpline
- S.Wilkinson Working with Childbirth Helplines: The Contributions and Limitations of Conversation Analysis
- C.Kitzinger Simulated Interaction and Communication Skills Training: The 'Conversation Analytic Role-Play Method'
- E.Stokoe Should Mandatory Jobseeker Interviews Be Personalised? The Politics of Using Conversation Analysis to Make Effective Practice Recommendations
- M.Toerien, A.Irvine, P.Drew & R.Sainsbury Giving Feedback to Care Staff About Offering Choices to People with Intellectual Disabilities
- W.M.Finlay, C.Walton & C.Antaki Reflecting on Your Own Talk: The Discursive Action Method at Work
- J.Lamerichs & H.Te Molder Conversation Analysis Applied to User Centered Design: A Study of Who 'The User' Is
- M.Egbert A Psychoanalyst's Reflection on Conversation Analysis's Contribution to His Own Therapeutic Talk
- A.Perakyla References Index
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