ITIL continual service improvement

Author(s)

• Great Britain. Cabinet Office

Bibliographic Information

ITIL continual service improvement

（Best management practice, . ITIL）

TSO, 2011

2nd ed., 2011 ed

• : pbk

Other Title

Continual service improvement

Note

"OGC (former owner of Best management practice) and its functions have moved into the Cabinet Office part of HM Government"--T.p. verso

"ITIL official publisher, Best management practice product"--P. [1] of cover

Includes index

Details

• NCID: BB08319674
• ISBN:
  • 9780113313082
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: xi, 246 p.
• Size: 28 cm
• Classification:
  • LCC : HD9696.67.A2*
  • DC23 : 004.0688
• Subject Headings:
  • LCSH : Computer industry -- Customer services -- Management
  • LCSH : Electronic office machine industry -- Customer services -- Management
• Parent Bibliography ID:
  • BB08331421