Gerontological supervision : a social work perspective in case management and direct care
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書誌事項
Gerontological supervision : a social work perspective in case management and direct care
Routledge, c2008
2nd ed
- : soft
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注記
"Second edition of Gerontological social work supervision (The Haworth Press, 1991)"--T.p. verso
Bibliography: p. 153-157
Includes index
内容説明・目次
内容説明
The growing population of aging Americans is bringing with it thousands of new workers into agencies serving the elderly each year. Now, the need for supervisors to administer and train staff in programs for older persons is increasing as well. This is a practical, "how-to" guide for the supervision of case managers, personal care providers, and interns working in community services and long-term care of ill or disabled older persons. This updated edition expands its focus by offering the latest, up-to-date ideas and proven "practice wisdom" for handling many of the field's most common problems.
Filled with direct and composite case examples, this useful guide looks at concerns central to the changing field of practice. Part one gives an overview of the social work perspective. Parts two and three consider practice and administrative issues. Supervision of interns is covered in part four, and part five expands the scope of original edition by discussing the similarities and differences between home care and long-term care settings. Chapters include coverage of:
dual emphasis on person and environment
treatment with dignity and respect
stages of helping, learning, and teaching
negotiating the balance between dependence and independence
styles of learning and teaching
tuning in and anticipatory empathy
assessment, case planning, on-going work, and termination
empowerment, mediation, and advocacy
the supervisor as "middle management"
staff development
the supervisory conference and recording requirements
evaluation in group supervision
home care
residential care
Gerontological Supervision is an invaluable resource for supervisors with or without MSWs and RNs, as well as case managers, personal care providers, interns, and educators and students in social work.
目次
Acknowledgments
Part I: An Overview
Chapter 1. Introduction
Why a Book on Gerontological Supervision?
Changes in the Aging Field of Practice
About the Book
Chapter 2. The Social Work Perspective
Parallel Process
The Power of Relationship
A Holistic Approach
Dual Emphasis on Person and Environment
Seeking Strengths
Promoting Optimum Functioning
Promoting the Least Restrictive Environment
Promoting Ethical Conduct
Treatment with Dignity and Respect
Developing Cultural Competence
Setting Appropriate Goals
Chapter 3. Stages of Helping, Learning, and Teaching
About Dependence
Responses to Dependency and Loss
Shock and Disbelief
Denial
Bargaining
Anger and Sadness
Negotiating the Balance Between Dependence and Independence
Chapter 4. Styles of Learning and Teaching
Learning Styles
The Intuitive Learner
The Intellectual Learner
The Practical Learner
Teaching Styles
Collaborative Discussion
Didactic Teaching
Experiential Exercises
Part II: Supervising Social Workers/Case Managers-Practice Skills
Chapter 5. The Interview
Tuning in/Anticipatory Empathy
Engagement
Active Listening/Observation
Expressed Empathy
Exploration of Facts and Feelings
Contracting
Chapter 6. Assessment, Case Planning, Ongoing Work, and Termination
Assessment
Social Supports
Case Planning
Separating Fact from Inference
Long-Term and Short-Term Goals
Ongoing Work
Focusing
Multiple Losses
Special Issues
Reminiscence
Sexuality
End-of-Life Issues
Termination: Closing a Case
Chapter 7. Empowerment, Mediation, and Advocacy
Beyond the One-to-One
General Assumptions About Dependence
Systems Interventions: Commonalities and Differences
"Not Doing" Empowerment
"Doing With" Mediation
"Doing For" Advocacy
Work with Families
Work with Other Care Providers
Part III: Supervising Social Workers/Case Managers-Administrative Issues
Chapter 8. The Organizational Context
Agency Size and Auspices
The Supervisor As "Middle Management"
Organizational Change
Recording
Evaluations
Chapter 9. Staff Development
Individual Supervision
Consultation
Staff Meetings
Case Conferences
Continuing Education
Group Supervision
Chapter 10. Difficult Conversations
In Supervision
In Practice
Part IV: Supervising Interns
Chapter 11. Assignment Selection
Assignment Selection
The Supervisor's Challenge
Balancing Service Needs and Learning Opportunities
Different Types of Learners and Their Beginnings with Clients
Chapter 12. The Supervisory Conference and Recording Requirements
The Supervisory Conference
The Conference Agenda
Recording
Chapter 13. Group Supervision, Evaluation
Group Supervision
Getting Started
Group Projects
Evaluation
Part V: Supervising Direct care Workers
Chapter 14. Shared Tasks and Issues
Tasks
Issues
Chapter 15. Home Care
Direct Care in the Community
Supervision of Home Care Workers
Assessing Strengths and Uncovering Possible Problems
Responding Not Reacting
Cultural/Ethnic Differences
Intimacy Issues
Individualizing the Client
Chapter 16. Residential Care
Direct Care in the Nursing Home
The Institutional Model
Conflicting Philosophies of Care
Handling Resident/Family Complaints
Handling Sexuality and Bodily Functions
Flexibility Within Job Requirements
Chapter 17. Group Supervision, Training, and Evaluation
Group Supervision
Handling Challenging Situations
Discussing Policy Changes
Teasing Out Successful Interven
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