Exits, voices and social investment : citizens' reaction to public services

Author(s)

• Dowding, Keith M.
• John, Peter

Bibliographic Information

Exits, voices and social investment : citizens' reaction to public services

Keith Dowding and Peter John

（Theories of institutional design）

Cambridge University Press, 2012

• : hardback

Note

Bibliography: p. 175-187

Includes index

Details

• NCID: BB0931754X
• ISBN:
  • 9781107022423
• LCCN: 2011052106
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Cambridge ; New York
• Pages/Volumes: x, 195 p.
• Size: 24 cm
• Classification:
  • LCC : HV40
  • DC23 : 361.0068
• Subject Headings:
  • LCSH : Human services
  • LCSH : Consumer satisfaction
  • LCSH : Public welfare administration
  • LCSH : Total quality management in human services
• Parent Bibliography ID:
  • BA21757533