Understanding intercultural communication
著者
書誌事項
Understanding intercultural communication
Oxford University Press, c2012
2nd ed., instructor's ed
- : pbk
大学図書館所蔵 全2件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
Includes bibliographical references (p. 267-296) and indexes
内容説明・目次
内容説明
Written in a conversational style, this book introduces students to the foundations of intercultural communication, a vibrant discipline within the field. Authors Stella Ting-Toomey and Leeva Chung take a multicontextual, inclusive approach that balances international and intercultural communication issues against U.S. domestic diversity issues. In addition to emphasizing a value-oriented perspective on intercultural encounters, the text contains a robust ethical chapter, complete with specific guidelines that will help students become ethical intercultural communicators. By integrating current empirical research with lively intercultural examples, the authors ask thought-provoking questions and pose ethical dilemmas for students to ponder. The text offers a sprawling treatment of such topics as ethnic and cultural identity change, culture shock and intercultural adjustment, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics.
NEW TO THIS EDITION: * Two new special features, "Blog Pic" and "Blog Post," which update all the photos and poignant personal stories found throughout the first edition * A greater focus on the impact of technology on intercultural communication message exchange processes * An updated discussion of multiracial and biracial identity in Chapter 4 * Updates to the popular "Jeopardy Boxes" BL More than 250 new references * "Live-chat," a special boxed feature, which emphasizes the importance of adaptive code-switching in managing intercultural misunderstanding via lively dialogue SUPPORT PACKAGE FOR INSTRUCTORS: An Instructor's Manual / Test Bank that contains more than 500 pages of original exercises, activities, up-to-date media resources, classical and contemporary film lists, sample syllabi, and paper assignments. A password-protected Companion Website that features the Instructor's Manual, PowerPoint lecture slides, a Student Success Manual, and links to supplemental material and films.
目次
- Dedication Page
- Preface
- Acknowledgments
- About the Authors
- Part One: Fundamental Concepts in Intercultural Communication
- 1: Why Study Intercultural Communication?
- Practical Reasons to Study Intercultural Communication
- Adjusting to Global Workplace Heterogeneity
- Adapting to Domestic Workforce Diversity
- Engaging in Creative Multicultural Problem Solving
- Comprehending the Role of Technology in Global Communication
- Facilitating Better Multicultural Health Care Communication
- Enhancing Intercultural Relationship Satisfaction
- Fostering Global and Intrapersonal Peace
- Deepening Cultural Self-Awareness and Other-Awareness
- Culture: A Learned Meaning System
- Surface-Level Culture: Popular Culture
- Intermediate-Level Culture: Symbols, Meanings, and Norms
- Deep-Level Culture: Traditions, Beliefs, and Values
- Stamping Your Intercultural Passport
- 2: What Is Intercultural Communication Flexibility?
- Defining Intercultural Communication: A Process Model
- Intercultural Communication Process: Overall Characteristics
- Intercultural Communication: Meaning Characteristics
- Practicing Intercultural Communication Flexibility
- Three Content Components: Knowledge, Attitude, and Skills
- Three Criteria: Appropriateness, Effectiveness, and Adaptability
- Developing Intercultural Communication Flexibility
- A Staircase Model
- An Essential Hook: A Mindful Perspective
- Deepening Intercultural Process Thinking
- Process Consciousness: Underlying Principles
- Intercultural Reality Check: Do-Ables
- 3: What Are the Essential Cultural Value Patterns?
- Functions of Cultural Values
- Analyzing Cultural Values
- Identity Meaning Function
- Explanatory Function
- Motivational Function
- Ingroup-Outgroup Evaluative Function
- Analyzing Cultural Value Dimensions
- Discovering Cultural Values
- Identity: Individualism-Collectivism Value Pattern
- Power: Small-Large Power Distance Value Pattern
- Uncertainty: Weak-Strong Uncertainty Avoidance Value Pattern
- Sex Roles: Feminine-Masculine Value Pattern
- Additional Value Orientation Patterns
- Value Orientations: Background Information
- Meaning: Activity Value Orientation
- Destiny: People-Nature Value Orientation
- Time: Temporal Value Orientation
- Individual Socialization Development
- Independent Versus Interdependent Self-Construal
- Horizontal Versus Vertical Self-Construal
- Internal Versus External Locus of Control
- Intercultural Reality Check: Do-Ables
- 4: What Are the Keys to Understanding Cultural and Ethnic Identities?
- Family and Gender Socialization
- Families Come in Different Shapes
- Gender Socialization and Interaction Patterns
- Group Membership: Intercultural Boundary Crossing
- The Process of Acculturation and Enculturation
- Systems-Level Factors
- Individual-Level Factors
- F2F and Network-Level Factors
- Mass Media-Level Factors
- Group Affiliation and Identity Formation
- Cultural Identity Conceptualization
- Ethnic Identity Conceptualization
- Ethnic/Racial Identity Change Process
- Cultural-Ethnic Identity Typological Model
- Racial-Ethnic Identity Development Model
- Multiracial and Biracial Identity
- Intercultural Reality Check: Do-Ables
- Part Two: Crossing Cultural and Communication Boundaries Adaptively
- 5: What Is Culture Shock?
- Unpacking Culture Shock
- Characteristics of Culture Shock
- Pros and Cons of Culture Shock
- Approaching Culture Shock: Underlying Factors
- Initial Tips To Manage Culture Shock
- Intercultural Adjustment: Developmental Patterns
- The U-Curve Adjustment Model
- The Revised W-Shaped Adjustment Model
- Culture Shock: Peaks and Valleys
- Reentry Culture Shock
- Reentry Culture Shock: Surprising Elements
- Resocialization: Different Returnees' Profiles
- Intercultural reality Check: Do-Ables
- 6: What Is the Connection Between Verbal Communication and Culture?
- Human Language: Distinctive Features and Rule Patterns
- Distinctive Language Features: Arbitrariness, Abstractness, Meaning-Centeredness, and Creativity
- Multiple Rule Patterns: Phonological, Morphological, Syntactic, Semantic, and Pragmatic Rules
- Appreciating Diverse Language Functions:
- The Cultural Worldview Function
- The Everyday Social Reality Function
- The Cognitive Shaping Function
- The Group Membership Identity Function
- The Social Change Function
- Verbal Communication Styles: A General Framework
- Defining Low-Context and High-Context Interaction Patterns
- Direct and Indirect Verbal Styles
- Self-Enhancement and Self-Humbling Verbal Styles
- Beliefs Expressed in Talk and Silence
- Intercultural Reality Check: Do-Ables
- 7: What Are the Different Ways to Communicate Nonverbally Across Cultures?
- The Impact of Nonverbal Communication
- Making Sense of Nonverbal Communication
- One Code, Countless Interpretations
- Verbal and Nonverbal Comparisons
- Forms of Nonverbal Communication
- Physical Appearance
- Paralanguage
- Facial Expressions
- Gestures
- Haptics
- Boundary Regulations
- Regulating Interpersonal Boundaries
- Environmental Boundaries
- Psychological Boundaries
- Regulating Time
- Intercultural Reality Check: Do-Ables
- Part Three: Managing Challenges in Intercultural Relationships Flexibly
- 8: What Causes Us to Hold Biases Against Outgroups?
- Human Perception Tendencies: Some General Principles
- Selective Attention
- Selective Organization and Labeling
- Selective Interpretation
- Biased Intergroup Filters: Ethnocentrism and Stereotypes
- Ethnocentrism and Communication
- Distances of Indifference, Avoidance, and Disparagement
- Developmental Model of Intercultural Sensitivity (DMIS)
- Stereotypes and Communication
- Stereotypes: We Are What We Watch
- Marking Ingroup/Outgroup Membership Boundaries
- Us versus Them
- Group Membership Struggles
- Intergroup Attribution Biases
- Shattered Lens: Prejudice, Discrimination, and Racism
- Prejudice: Multiple Explanations and Functions
- Prejudiced Remarks or Innocent Jokes?
- Four Discriminatory Practices
- Different Types of Racism
- Reducing Prejudice and Discrimination
- Intercultural Reality Check: Do-Ables
- 9: How Can We Manage Intercultural Conflict Flexibly?
- Intercultural Conflict: Cultural Background Factors
- Culture-Based Conflict Lenses
- Intercultural Workplace Conflict Grid
- Intercultural Conflict Perceptions
- Intercultural Conflict Goal Issues
- Perceived Scarce Resources
- Intercultural Conflict Process Factors
- Defining Conflict Styles
- Cross-Cultural Conflict Styles
- Cross-Ethnic Conflict Styles and Facework
- Flexible Intercultural Conflict Skills
- Facework Management
- Mindful Listening
- Cultural Empathy
- Mindful Reframing
- Adaptive Code-Switching
- Intercultural Reality Check: Do-Ables
- 10: What Are the Challenges in Developing an Intercultural-Intimate Relationship?
- Developing Intercultural-Intimate Relationships: Invisible Challenges
- Cultural-Ethnic Membership Values
- Love Expectations and Expressions
- Autonomy-Connection Issues
- Communication Decoding Issues
- Intercultural-Intimate Relationship Attraction: Facilitating Factors
- Perceived Physical Attractiveness
- Perceived Similarity
- Cross-Cultural Self-Disclosure Comparisons
- Online Disclosure of Affection
- Third Party Matchmakers: Online and Mobile Dating
- Intercultural/Interracial Romantic Relationship Development
- Intercultural-Intimate Conflict: Obstacles and Stumbling Blocks
- The Encounter: Prejudice and Racism
- Countering Racism and Prejudice: Coping Strategies
- Relational Transgressions and Terminations
- Raising Secure Bicultural Children
- Bicultural Identity Struggles
- Cultivating a Secure Multifaceted Identity
- Intercultural Reality Check: Do-Ables
- 11: What Are the Communication Issues Facing a Global Identity?
- Wired and On: The Roar of the Internet
- The Internet as our Central Station
- Wired Communication
- The Transformation of Local and Global Identities
- The Lens of Television: Identity Imitation
- Global Television Impact
- Be Hip, be Hot, and Pop Culture Impact
- Outsourced Beats: You are What You Can Dance To
- You are What you Wear: Pop Culture as Fashion
- Who and What are e.netizens?
- Defining the Background of e.netizens
- Characteristics of an e.netizen Identity
- The Dialectics Pulls of an e.netizen
- Spatial Zone Dialectics
- Temporal Zone Dialectics
- The Tipping Point: Communication Pattern Changes
- Gadget Communication Patterns: Fast and Furious
- Sharing Intimate Partners with a Gadget
- Language Styles: Text, Tweet, Talk
- Communicating to be Social Change Agents
- Present but Virtual
- Personal Identities in Flux: The Global Face
- Intercultural Reality Check: Do-Ables
- 12: How Can We Become Ethical Intercultural Communicators?
- Intercultural Communication Ethics: Contemporary Issues
- Global Standard Procedure and Local Justice Issues
- Corporate Responsibility and Local Customary Practice
- Cultural Value Clash and Communication Preference
- Multiple Ethical Positions: Assessing Pros and Cons
- Ethical Absolutism Position
- Ethical Relativism Position
- Ethical Universalism Position
- Meta-Ethics Contextualism Position
- Becoming Ethical and Flexible Intercultural Communicators
- Becoming Ethical: Ten Questions to Consider
- Becoming Flexible: Final Passport Do-Ables
- References
- Glossary
- Index
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