Managing crises : expert solutions to everyday challenges
Author(s)
Bibliographic Information
Managing crises : expert solutions to everyday challenges
(Pocket mentor series)
Harvard Business Press, c2008
- : pbk
Available at 1 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references (p. 75-76)
"Recognize risks, be decisive, communicate honestly, manage stress" -- on cover
"General management" -- back cover
Description and Table of Contents
Description
Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster. This book shows you how to: * Avoid a crisis entirely * Lay the groundwork for managing a crisis * Know when a crisis is imminent * Contain and resolve a crisis * Learn from each crisis you've resolved
Table of Contents
Mentor's Message: The Power of Effective Crisis Management Managing Crises: The Basics What Is a Crisis? Stage 1: Avoiding the Crisis Stage 2: Preparing to Manage the Crisis Stage 3: Recognizing the Crisis Stage 4: Containing the Crisis Stage 5: Resolving the Crisis Stage 6: Learning from the Crisis Tips and Tools
by "Nielsen BookData"