Managing crises : expert solutions to everyday challenges
Author(s)
Bibliographic Information
Managing crises : expert solutions to everyday challenges
（Pocket mentor series）
Harvard Business Press, c2008
- : pbk
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Note
Includes bibliographical references (p. 75-76)
"Recognize risks, be decisive, communicate honestly, manage stress" -- on cover
"General management" -- back cover
Description and Table of Contents
Description
Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster. This book shows you how to: * Avoid a crisis entirely * Lay the groundwork for managing a crisis * Know when a crisis is imminent * Contain and resolve a crisis * Learn from each crisis you've resolved
Table of Contents
Mentor's Message: The Power of Effective Crisis Management Managing Crises: The Basics What Is a Crisis? Stage 1: Avoiding the Crisis Stage 2: Preparing to Manage the Crisis Stage 3: Recognizing the Crisis Stage 4: Containing the Crisis Stage 5: Resolving the Crisis Stage 6: Learning from the Crisis Tips and Tools
by "Nielsen BookData"
