Be our guest : perfecting the art of customer service

著者

• Kinni, Theodore B.
• Disney Institute

書誌事項

Be our guest : perfecting the art of customer service

by Disney Institute with Theodore Kinni ; foreword by Tom Staggs

Disney Editions, c2011

Rev. and updated ed

注記

Includes bibliographical references and index

詳細情報

• NII書誌ID(NCID): BB10197955
• ISBN:
  • 9781423145844
• LCCN: 2011023545
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xvi, 208 p.
• 大きさ: 24 cm
• 分類:
  • LCC : GV1853.3.F62
  • DC23 : 791.06875924
• 件名:
  • LCSH : Walt Disney World (Fla.)
  • LCSH : Amusement parks -- Customer services -- Florida -- Orlando
  • LCSH : Disney Institute