Trouble at work
著者
書誌事項
Trouble at work
Bloomsbury Academic, 2012
- : hardback
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注記
Includes bibliographical references (p. 234-243) and index
内容説明・目次
内容説明
This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com.
Trouble in the workplace - whether it is bullying, harassment or stress - is always in the headlines. Yet, in many discussions, the research and statistics that are cited prove unreliable. This book summarizes the largest specialist research programme on ill-treatment in the workplace so far undertaken. It provides a powerful antidote to half-truths and misinformation and offers a new way of conceptualizing trouble at work, moving the discussion away from individualized explanations - and talk of 'bullies' and 'victims' - towards the workplace characteristics that cause trouble at work. The biggest problems arise where organisations fail to create a workplace culture in which individuals really matter. Paradoxically, these are often the organizations which are well-versed in modern management practices.
目次
List of tables and figures
Part one
Chapter 1. A Bad Day at the Office
Part two
Chapter 2. Fairness and Rationality at Work
Chapter 3. Civility and Respect at Work
Chapter 4. Violence and Injury at Work
Part three
Chapter 5. The Briar Patch
Chapter 6. The Office
Chapter 7. Permanent White Water
Chapter 8. Keeping the Faith
Part four
Chapter 9. The Troubled Workplace
Bibliography
Footnotes
Index
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