The facilitator's fieldbook : step-by-step guides, checklists, samples and worksheets

著者

書誌事項

The facilitator's fieldbook : step-by-step guides, checklists, samples and worksheets

Thomas Justice, David W. Jamieson

AMACOM, American Management Association, c2012

3rd ed

大学図書館所蔵 件 / 全1件

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

The Facilitator's Fieldbook has long been the go-to resource for novice and experienced facilitators alike. The book gives managers, trainers, and group leaders in any industry the step-by-step procedures, checklists, guidelines, samples, and templates they need to make any group work like a well-oiled machine. Comprehensive and practical, The Facilitator's Fieldbook covers all the key areas including establishing ground rules; planning meetings and agendas; brain storming; resolving conflict; making decisions; and helping groups optimize their time. The completely revised third edition also provides new team-building exercises, as well as updated information on virtual meetings, mediation, strategic planning, and much more. Readers will find tips on maintaining the tone and flow of meetings, and guidelines for determining when to delegate projects to individuals rather than assembling a group. Getting people to function together productively can be a challenge. With The Facilitator's Fieldbook, readers have the tools and knowledge they need to rise to the occasion.

目次

Contents Preface Contents and Organization Changes to the Second Edition of The Facilitator's Fieldbook Acknowledgments About the Authors Introduction The "Altogether" View of Facilitator Personal Qualities Primer A: Understanding Adult Learning Primer B: Understanding Group Dynamics and Decision Making Primer C: Understanding Process Consultation Primer D: The Manager as Facilitator SECTION I-PHASE I: PREPARATION Overview Facilitator Resources CONTRACTING FOR FACILITATION ORGANIZING THE GROUP SETTING GROUP NORMS MEETING PLANNING SECTION II-PHASE II: WORKING WITH THE GROUP Overview Facilitator Resources GETTING STARTED RIGHT GROUP MEMORY SYSTEMS ANALYZING THE DATABASE DECISION MODES HANDLING CONFLICTS AND COMMON PROBLEMS WITH GROUPS EVALUATION AND GROUP CLOSURE SECTION III-PHASE III: IMPLEMENTATION Overview Facilitator Resources MEETING RECORDS PREPARING, PRESENTING, AND REVIEWING RECOMMENDATIONS IMPLEMENTATION PLANNING SECTION IV-SPECIAL MEETINGS Overview Facilitator Resources PLANNING MEETINGS AND TOOLS LARGE-GROUP PLANNING METHODS FOR ORGANIZATIONAL AND COMMUNITY CHANGE SECTION V-FACILITATING IN A VIRTUAL WORLD Overview Facilitator Resources FACILITATING IN A VIRTUAL WORLD: TECHNOLOGICAL TOOLS AND APPLICATIONS SECTION VI-USING THE FACILITATOR'S FIELDBOOK AS A TRAINING TOOL Overview Facilitator Resources TRAINER'S NOTES Index

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