Hospitality law : managing legal issues in the hospitality industry

著者

    • Barth, Stephen C.

書誌事項

Hospitality law : managing legal issues in the hospitality industry

Stephen Barth

J. Wiley, c2012

4th ed

  • : hardback

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注記

Includes index

内容説明・目次

内容説明

Provides coverage of legal issues in travel and tourism, including those associated with transportation, travel agents, tour operators, gaming, mixed-use, and timeshare properties Only Hospitality Law textbook that stresses an interactive, applied approach to learning Familiarizes students with technology through the use of searches on the Internet, and references to hospitality cases Short examples stress real-life situations, not extensive legal citations Features real-world legal case summaries that illustrate the practical application of hospitality laws in actual hospitality operations. Strong pedagogical features - opening vignettes, chapter objectives, integrated legal definitions, situational exercises, web exercises and extensive end of chapter materials provide readers with a solid base to learn how to make effective decisions in a hospitality operation

目次

PREFACE xi ACKNOWLEDGMENTS xvii C H A P T E R 1 PREVENTION PHILOSOPHY 1 1.1 THE FUTURE HOSPITALITY MANAGER AND THE LEGAL ENVIRONMENT 2 1.2 THE HOSPITALITY MANAGER AND LEGAL MANAGEMENT 3 1.3 ETHICS AND THE LAW 9 C H A P T E R 2 GOVERNMENT AGENCIES THAT IMPACT THE HOSPITALITY INDUSTRY 19 2.1 FEDERAL REGULATORY AND ADMINISTRATIVE AGENCIES 21 2.2 STATE REGULATORY AND ADMINISTRATIVE AGENCIES 33 2.3 LOCAL REGULATORY AND ADMINISTRATIVE AGENCIES 39 2.4 REGULATORY INTERACTION AND OVERSIGHT IMPACTING TRAVEL AND TOURISM 42 2.5 MANAGING CONFLICTING REGULATIONS 55 2.6 RESPONDING TO AN INQUIRY 57 2.7 MONITORING REGULATORY CHANGE 60 C H A P T E R 3 HOSPITALITY BUSINESS STRUCTURES 67 3.1 THE IMPORTANCE OF BUSINESS STRUCTURE 68 3.2 COMMON HOSPITALITY ORGANIZATIONAL STRUCTURES 70 3.3 COMMON HOSPITALITY OPERATING STRUCTURES 76 3.4 THE AGENCY RELATIONSHIP 82 C H A P T E R 4 CONTRACT BASICS 91 4.1 INTRODUCTION TO CONTRACTS 92 4.2 COMPONENTS OF AN ENFORCEABLE CONTRACT 96 4.3 THE UNIFORM COMMERCIAL CODE 100 4.4 PREVENTATIVE LEGAL MANAGEMENT AND CONTRACTS 102 C H A P T E R 5 SIGNIFICANT HOSPITALITY CONTRACTS 117 5.1 SPECIFIC CONTRACT CLAUSES 118 5.2 FRANCHISE CONTRACTS 129 5.3 MANAGEMENT CONTRACTS 138 5.4 CONFERENCE SERVICES CONTRACTS 143 C H A P T E R 6 LEGALLY MANAGING PROPERTY 157 6.1 INTRODUCTION TO PROPERTY 159 6.2 PURCHASING PROPERTY 161 6.3 FINANCING THE PURCHASE OF PROPERTY 168 6.4 LEASING PROPERTY 171 6.5 RESPECTING INTELLECTUAL C H A P T E R 7 LEGALLY SELECTING EMPLOYEES 189 7.1 EMPLOYEE SELECTION 191 7.2 DISCRIMINATION IN THE SELECTION PROCESS 202 7.3 VERIFICATION OF ELIGIBILITY TO WORK 208 7.4 THE EMPLOYMENT RELATIONSHIP 213 C H A P T E R 8 LEGALLY MANAGING EMPLOYEES 223 8.1 EMPLOYMENT RELATIONSHIPS 225 8.2 WORKPLACE DISCRIMINATION AND SEXUAL HARASSMENT 227 8.3 FAMILY AND MEDICAL LEAVE ACT 237 8.4 COMPENSATION 238 8.5 MANAGING EMPLOYEE 8.6 UNEMPLOYMENT CLAIMS 254 8.7 EMPLOYMENT RECORDS AND RETENTION 259 8.8 EMPLOYMENT POSTERS 261 8.9 WORKPLACE SURVEILLANCE 261 C H A P T E R 9 YOUR RESPONSIBILITIES AS A HOSPITALITY OPERATOR 269 9.1 DUTIES AND OBLIGATIONS OF A HOSPITALITY OPERATOR 270 9.2 THEORIES OF LIABILITY 272 9.3 LEGAL DAMAGES 278 9.4 ANATOMY OF A PERSONAL INJURY LAWSUIT 278 9.5 RESPONDING TO AN INCIDENT 284 C H A P T E R 1 0 YOUR RESPONSIBILITIES AS A HOSPITALITY OPERATOR TO GUESTS 295 10.1 ACCOMMODATING GUESTS 297 10.2 GUEST PRIVACY 303 10.3 FACILITY MAINTENANCE 305 10.4 RESPONSIBILITIES TO NONGUESTS 312 10.5 REMOVAL OF GUESTS 314 C H A P T E R 1 1 YOUR RESPONSIBILITIES FOR GUESTS PROPERTY 321 11.1 LIABILITY FOR GUESTS PROPERTY 322 11.2 BAILMENTS 326 11.3 PROPERTY WITH UNKNOWN OWNERSHIP 331 C H A P T E R 1 2 YOUR RESPONSIBILITIES WHEN SERVING FOOD AND BEVERAGES 339 12.1 SERVING FOOD 340 12.2 TRUTH IN MENU LAWS 345 12.3 SERVING ALCOHOL 351 C H A P T E R 1 3 LEGAL RESPONSIBILITIES IN TRAVEL AND TOURISM 367 13.1 TRAVEL 369 13.2 TRAVEL AGENTS AND TOUR OPERATORS 375 13.3 TRANSPORTATION AND COMMON CARRIERS 384 13.4 TOURISM 392 13.5 ONLINE TRAVEL SALES 400 C H A P T E R 1 4 SAFETY AND SECURITY ISSUES 411 14.1 THE IMPORTANCE OF A PROTECTED ENVIRONMENT 413 14.2 SAFETY AND SECURITY PROGRAMS: FOUR-STEP SAFETY AND SECURITY MANAGEMENT METHOD 417 14.3 CRIMES AGAINST HOSPITALITY BUSINESSES 431 14.4 CRISIS MANAGEMENT PROGRAMS 437 C H A P T E R 1 5 MANAGING INSURANCE 453 15.1 INTRODUCTION TO INSURANCE 454 15.2 TYPES OF COVERAGE 457 15.3 SELECTING AN INSURANCE CARRIER 462 15.4 SELECTING THE INSURANCE POLICY 463 15.5 POLICY ANALYSIS 464 GLOSSARY 471 INDEX 479

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