Introduction to product/service-system design
Author(s)
Bibliographic Information
Introduction to product/service-system design
Springer, c2009
- Other Title
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Product service system design
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences.
Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. The book's focus on design is also evident in the discussion of how to anticipate and utilize the various dynamics within each dimension.
"Introduction to Product/Service-System Design" will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses.
Table of Contents
Offering Dimension.- PSS Layer Method - Application to Microenergy Systems.- Life-Cycle Perspectives of Product/Service-Systems: In Design Theory.- Life-Cycle Perspectives of Product/Service-Systems: Practical Design Experiences.- Systematic Generation of PSS Concepts Using a Service CAD Tool.- Value Creation in PSS Design Through Product and Packaging Innovation Processes.- Customer Dimension.- Service Engineering - Methods and Tools for Effective PSS Development.- Addressing Uncertainty of PSS for Value-Chain Oriented Service Development.- Value Visualization Strategies for PSS Development.- Provider Dimension.- Using Company-Academia Networks for Improving Product/Service Systems at Large Companies.- Service-Oriented Strategies for Manufacturing Firms.- People, Product and Process Perspectives on Product/Service-System Development.- Managerial Recommendations for Service Innovations in Different Product-Service Systems.
by "Nielsen BookData"
