The professional medical assistant : an integrative, teamwork-based approach

Author(s)

    • Eagle, Sharon

Bibliographic Information

The professional medical assistant : an integrative, teamwork-based approach

Sharon Eagle ... [et al.]

F.A. Davis Co., c2009

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

This new textbook uses a multidisciplinary, integrated approach to learning that truly reflects the real world in which MAs practice, whether they're focused on the front or back office. From beginning to end, it offers comprehensive, competency-based coverage, complemented by an emphasis on multiple learning styles to better meet the needs of your students. Mastery of all the knowledge and skills that lead to CMA(AAMA) or RMA certification, plus flexibility, versatility, teamwork, and professionalism in the workplace, are the hallmarks of a successful and rewarding career as a Medical Assistant. Our integrated front- and back-office approach provides the foundation for success.. Classroom building blocks- medical terminology, body structure and function, and pharmacology. Lab and clinical- building skills through hands-on practice. How it Works... Integrated Approach - Teamwork based - Multiple Learning Styles Unique approach helps students better understand how front-office duties affect back-office decisions, and vice versa. Geared to all students and all learning styles: Solitary Learners Social Learners Auditory Learners Visual Learners Kinesthetic Learners Oral-Dependent Learners Writing-Dependent Learners A comprehensive approach that addresses all competences required by the AAMA and AMT Special focus on the attributes of a successful employee, need for teamwork and flexibility in the workplace, and importance of critical-thinking and problem-solving skills. Assessment exercises help students identify their own learning styles, and suggested study strategies for each style are included. Organized into three main sections: General/Transdisciplinary Administrative Clinical A step-by-step, chapter-by-chapter, body systems approach to clinical competencies that includes relevant examinations and procedures. FREE for Students and Instructors, from F.A. Davis and Amazing Charts... The Professional Medical Assistant Patient data embedded in user-friendly, Windows-based EMR software Patients come directly from The Professional Medical Assistant Software package includes... More than 100 documentation templates Complete ICD-9 database for coding Orders for tests E&M coding helper Printable CMS-1500 for billing Adopters receive patient-specific learning activities in PDF format.

Table of Contents

I. General-Transdisciplinary 1. Succeeding as a Student 2. The Profession of Medical Assisting 3. Professionalism 4. Health Care Yesterday and Today 5. Therapeutic Communication 6. Legal Considerations 7. HIPAA and a Patient's Rights 8. Bioethics 9. Patient Education II. Administrative 10. The Office Environment 11. Telephone Techniques 12. Appointment Scheduling 13. Written Office Communications and Mail 14. Medical Records Management 15. Office Management 16. Coding and Insurance 17. Billing and Collections 18. Accounting and Banking III. Clinical 19. Infection Control and Medical Asepsis 20. The Patient Interview 21. Vital Signs 22. Physical Examination 23. Essentials of Medical Terminology 24. Surgical Asepsis and Assisting with Minor Surgery 25. Dermatology 26. Neurology 27. Cardiology and Lymphatics 28. Pulmonology 29. Endocrinology 30. Gastroenterology 31. Urology and the Male Reproductive System 32. Obstetrics and Gynecology 33. Pediatrics 34. Geriatrics 35. Orthopedics 36. Ophthalmology and Otolaryngology 37. Nutrition 38. Introduction to Pharmacology 39. Dosage Calculation and Medication Administration 40. Introduction to the Clinical Laboratory 41. Phlebotomy 42. Hematology and Coagulation Procedures 43. Clinical Chemistry and Serological Procedures 44. Urinalysis 45. Microbiology 46. Bioemergency Response and Preparedness 47. Office Emergencies 48. Radiology and Diagnostic Imaging 49. Externship and Career Strategies Appendices A. Glossary B. Abbreviations C. Index of Competencies D. Commonly Prescribed Drugs E. Certification Examination Content Outlines Index

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