{"@context":{"owl":"http://www.w3.org/2002/07/owl#","bibo":"http://purl.org/ontology/bibo/","foaf":"http://xmlns.com/foaf/0.1/","rdfs":"http://www.w3.org/2000/01/rdf-schema#","prism":"http://prismstandard.org/namespaces/basic/2.0/","cinii":"http://ci.nii.ac.jp/ns/1.0/","dc":"http://purl.org/dc/elements/1.1/","dcterms":"http://purl.org/dc/terms/"},"@id":"https://ci.nii.ac.jp/ncid/BB11809751.json","@graph":[{"@id":"https://ci.nii.ac.jp/ncid/BB11809751#entity","@type":"bibo:Book","foaf:isPrimaryTopicOf":{"@id":"https://ci.nii.ac.jp/ncid/BB11809751.json"},"dc:title":[{"@value":"旅行業界におけるクレーマーの意義に関する社会学的一考察"},{"@value":"リョコウ ギョウカイ ニ オケル クレーマー ノ イギ ニ カンスル シャカイガクテキ イチコウサツ","@language":"ja-hrkt"}],"dc:creator":"奥野圭太朗著","dc:publisher":[{"@value":"旅行新聞新社"}],"dcterms:extent":"75p","cinii:size":"21cm","dc:language":"jpn","dc:date":"2012","cinii:ncid":"BB11809751","cinii:ownerCount":"3","foaf:maker":[{"@type":"foaf:Person","foaf:name":[{"@value":"奥野, 圭太朗 "},{"@value":"オクノ, ケイタロウ","@language":"ja-hrkt"}]}],"bibo:owner":[{"@id":"https://ci.nii.ac.jp/library/FA008221","@type":"foaf:Organization","foaf:name":"関西学院大学 図書館","rdfs:seeAlso":{"@id":"https://opac.kwansei.ac.jp/iwjs0001opc/cattab.do?sp_srh_flg=true&tab_num=0&locale=ja&ncid=BB11809751"}},{"@id":"https://ci.nii.ac.jp/library/FA009224","@type":"foaf:Organization","foaf:name":"国立民族学博物館 情報管理施設","rdfs:seeAlso":{"@id":"https://opac.minpaku.ac.jp/webopac/ufirdi.do?ufi_target=ctlsrh&ncid=BB11809751"}},{"@id":"https://ci.nii.ac.jp/library/FA028251","@type":"foaf:Organization","foaf:name":"せとうち観光専門職短期大学 図書館"}],"prism:publicationDate":["2012.11"],"cinii:note":["文献: p73"],"dc:subject":["NDLC:DK261","NDC9:689.6"],"foaf:topic":[{"@id":"https://ci.nii.ac.jp/books/search?q=%E6%97%85%E8%A1%8C%E6%A5%AD+--+%E6%97%A5%E6%9C%AC","dc:title":"旅行業 -- 日本"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E8%8B%A6%E6%83%85%E5%87%A6%E7%90%86","dc:title":"苦情処理"}]}]}