Business communication

Author(s)

    • Raman, Meenakshi
    • Singh, Prakash

Bibliographic Information

Business communication

Meenakshi Raman, Prakash Singh

Oxford University Press, 2012

2nd ed

  • : CD-ROM

Available at  / 2 libraries

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Note

Previous ed.: 2006

"Oxford higher education" -- Cover

Includes bibliographical references and index

Description and Table of Contents

Description

The second edition of Business Communication has been updated with one two new chapters, new sections, new figures and photographs, and appendices. The text material has been restructured to focus on the changes since the last edition. It is now divided into four parts and has 21 chapters. Beginning with an introduction to the principles of business communication, the book discusses the written aspect of business communication. The third part concentrates on developing oral skills for business and finally the fourth part analyses specific communication needs. It provides in-depth coverage of the core components of business communication: oral communication, written communication, and group and persuasive communication.

Table of Contents

  • PART I: UNDERSTANDING BUSINESS COMMUNICATION
  • 1. Nature and Scope of Communication
  • 1. Non-verbal Communication
  • 1. Cross-cultural communication (new chapter)
  • 1. Technology-enabled Business Communication
  • PART II: WRITING BUSINESS MESSAGES AND DOCUMENTS
  • 1. Business writing
  • 1. Business Correspondence
  • 1. Instructions
  • 1. Business Reports and Proposals
  • 1. Career building and Resume writing (new chapter)
  • PART III: DEVELOPING ORAL COMMUNICATION SKILLS FOR BUSINESS
  • 1. Effective Listening
  • 1. Business Presentations and Public Speaking
  • 1. Conversations
  • 1. Interviews
  • 1. Meetings and Conferences
  • 1. Group Discussions and Team Presentations
  • 1. Team Briefing
  • PART IV: UNDERSTANDING SPECIFIC COMMUNICATION NEEDS
  • 1. Communication across Functional Areas
  • 1. Corporate Communication
  • 1. Persuasive Strategies in Business Communication
  • 1. Ethics in Business Communication
  • 1. Business Communication Aids
  • APPENDICES
  • TRANSITIONAL WORDS AND PHRASES
  • ACTION WORDS
  • INTERVIEW QUESTIONS
  • COMMON USAGE ERRORS
  • COMMONLY MISSPELT WORDS
  • BRITISH AND AMERICAN VOCABULARY
  • INDEX

by "Nielsen BookData"

Details

  • NCID
    BB11844967
  • ISBN
    • 9780198077053
    • 0198087365
  • Country Code
    ii
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    New Delhi
  • Pages/Volumes
    xvii, 650 p.
  • Size
    25 cm.
  • Attached Material
    1 CD-ROM (4 3/4 in.)
  • Classification
  • Subject Headings
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