Performance management
Author(s)
Bibliographic Information
Performance management
Pearson, c2013
3rd ed
Available at 4 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references and index
Description and Table of Contents
Description
Discover where the real success in business can be found.
What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing readers that success in today's globalized business world can be found, not in technology and products, but in an organization's people.
The third edition includes updated and current information, and features over forty new cases.
Table of Contents
PART I: STRATEGIC AND GENERAL CONSIDERATIONS
Chapter 1: Performance Management and Reward Systems in Context
Chapter 2: Performance Management Process
Chapter 3: Performance Management and Strategic Planning
PART II: SYSTEM IMPLEMENTATION
Chapter 4: Defining Performance and Choosing a Measurement Approach
Chapter 5: Measuring Results and Behaviors
Chapter 6: Gathering Performance Information
Chapter 7: Implementing a Performance Management System
PART III: EMPLOYEE DEVELOPMENT
Chapter 8: Performance Management and Employee Development
Chapter 9: Performance Management Skills
PART IV: REWARD SYSTEMS, LEGAL ISSUES, AND TEAM PERFORM-ANCE MANAGEMENT
Chapter 10: Reward Systems and Legal Issues
Chapter 11: Managing Team Performance
by "Nielsen BookData"