Key concepts in hospitality management
著者
書誌事項
Key concepts in hospitality management
(SAGE key concepts)
Sage, 2013
- : pbk
- タイトル別名
-
Hospitality management
大学図書館所蔵 全8件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
Includes bibliographical references
内容説明・目次
内容説明
"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry."
- Peter Lugosi, Oxford School of Hospitality Management
"This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book."
- Erwin Losekoot, Auckland University of Technology
"All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!"
- Claudia Rothwangl, ITM College
This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world.
A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book.
Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.
目次
Editor's Introduction - Roy C Wood
Accommodation, Lodging and Facilities Management - Roy C Wood
Beverages and Beverage Management - Gareth Currie
Consumer Behaviour in Hospitality - Bert Smit
Customer Relationship Management in Hospitality - Olaf W Hermans
Design for Hotels - Geoff Maree
Entrepreneurship in Hospitality - Stephen Ball
Food, Beverage and Restaurant Management - Gareth Currie
Food Production and Service Systems - Roy C Wood
Franchising - E Hachemi Aliouche and Udo A Schlentrich
Front Office Management - Simen Kooi
Gastronomy and Haute Cuisine - Marc B Stierand
The Hospitality Finance Environment - John Mackillop
Hospitality and Hospitality Management - Bob Brotherton
Hospitality Management Education - Roy C Wood
Hotels, Hospitality and Sustainability - Frans Melissen
Hotels and the Internet - Peter O'Connor
Hotels and Security - Protyush Banerjee
Housekeeping Management - Marina Brinkman-Staneva
Human Resource Management in Hospitality - Yvonne Guerrier
Income Statements in Hospitality Finance - Rob van Ginneken
Industry Structure and Sectors in Hospitality - Michael Schwarz
Information Technology in Hospitality - Peter O'Connor
Innovation in Hospitality - Marc Stierand
Investing in Hotels - Constantinos Verginis
Marketing in Hospitality - Sue Horner and John Swarbrook
The Meal Experience - Roy C Wood
Meetings, Incentives, conferences, Conventions and Events/Exhibitions (MICE) - Udo A Schlentrich
Operations Management in Hospitality - G Barry O'Mahoney
Organizational Behaviour in Hospitality - Yvonne Guerrier
Procurement in Hospitality - Jane F Eastham and Alisha Ali
Revenue Management - Stan Josephi
Service Quality in Hospitality - G Barry O'Mahoney
Service, Service Industries and the Hospitality Sector - Roy C Wood
Strategy and Strategic Management in Hospitality - Theodore Benetatos
Women, Gender and Hospitality Employment - Judi Brownell
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