Case studies in service innovation

Author(s)

• Macaulay, Linda

Bibliographic Information

Case studies in service innovation

Linda A. Macaulay ... [et al.]

（Service science : research and innovations in the service economy）

Springer, c2012

• : [pbk]

Note

Includes bibliographical references and index

Details

• NCID: BB12161846
• ISBN:
  • 9781461419716
  • 9781489996862
• LCCN: 2012937142
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xiii, 231 p.
• Size: 24 cm
• Classification:
  • DC23 : 658.812
• Subject Headings:
  • LCSH : Customer services -- Case studies
• Parent Bibliography ID:
  • BA85398736