Quality into the 21st century : perspectives on quality and competitiveness for sustained performance

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Quality into the 21st century : perspectives on quality and competitiveness for sustained performance

International Academy for Quality ; Tito Conti, Yoshio Kondo, and Gregory H. Watson, editors

ASQ Quality Press, 2003

  • hbk.

Other Title

Quality into the twenty-first century

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Includes bibliographical references and index

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