CiNii Books - The SAGE handbook of conflict communication

This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.

Table of Contents

Preface 1. Definitions and Approaches to Conflict and Communication - Linda L. Putnam 2. Quantitative Methods for Conflict Communication Research - Edward L. Fink & Deborah A. Cai, with Qi Wang 3. Qualitative Research on Communication and Conflict - Min Jiang & Patrice M. Buzzanell I. INTERPERSONAL CONFLICT - Stella Ting-Toomey & John G. Oetzel 4. Emotion and Communication in Conflict Interaction - Laura K. Guerrero 5. Social Cognition & Conflict - Michael E. Roloff & Courtney N. Wright 6. Conflict in Dating and Marital Relationships - John P. Caughlin, Anita L. Vangelisti, and Sylvia L. Mikucki-Enyart 7. Intimate Partner Violence - Brian H. Spitzberg 8. Family Conflict Communication - Ascan Koerner 9. It Happens in Real Life: The Complexities of Conflict and Mental Health within Families - Keri Bolton Oetzel 10. Managing Conflict in a Competent Manner: A Mindful Look at Events that Matter - Daniel J. Canary, Sandra G. Lakey, & Alan L. Sillars II. ORGANIZATIONAL CONFLICT - John G. Oetzel & Stella Ting-Toomey 11. Negotiation - Brosh M. Teucher, Jeanne M. Brett, & Brian C. Gunia 12. Perspectives on Workgroup Conflict and Communication - Johny T. Garner & Marshall Scott Poole 13. Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-told Tale of Workplace Bullying - Pamela Lutgen-Sandvik & Courtney Vail Fletcher 14. Work/Life Conflict - Erika L. Kirby, Stacey M. B. Wieland, & M. Chad McBride 15. Building Constructive Conflict Communities through Conflict Resolution Education - Tricia S. Jones 16. Conflict Management in Health Care Settings - Jessica Katz Jameson & Kelly Fudge Albada 17. Systems within Systems: Law, Management, and Participation-Based Conflict Management Systems within Organizations - Kirstie McCallum & Mary Simpson III. COMMUNITY - John G. Oetzel & Stella Ting-Toomey 18. Community Conflict, Ethics, and Civic Engagement - George Cheney, Gary Beck, & Rebecca J. Cline 19. Environmental Conflict Communication - Tarla Rai Peterson & Andrea Marie Feldpausch-Parker 20. Trust in Community-Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development - Julie E. Lucero & Nina B. Wallerstein 21. Religion and Conflict: An Emerging Field of Inquiry - Stephen M. Croucher 22. Moral Conflict and Transcendent Communication - Stephen W. Littlejohn & Kristen L. Cole 23. Communities, Conflict, and the Design of Dialogic Conversations - J. Kevin Barge & Dorothy C. Andreas IV. INTERCULTURAL/INTERNATIONAL CONFLICT - Stella Ting-Toomey & John G. Oetzel 24. The Identity Factor in Intercultural Conflict - Young Yun Kim 25. Interracial and Interethnic Conflict and Communication in the United States - Mark P. Orbe, Melodi A. Everett, & Angela L. Putman 26. Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches - Tenzin Dorjee 27. Conflict in the Global Workplace - Cynthia Stohl, Robert M. McCann, & Hassan Abu Bakar 28. Building Cultures of Peace: the Role of Intergroup Dialogue - Benjamin J. Broome 29. Culture-Based Situational Conflict Model: An Update and Expansion - Stella Ting-Toomey & John G. Oetzel 30. Transforming Intercultural Conflict through the Context of Relationship - Beth Fisher-Yoshida 31. Conflict Communication in Contexts: Organizing Themes and Future Directions - John G. Oetzel, Stella Ting-Toomey, & Willow J. Anderson

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The SAGE handbook of conflict communication

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